Fil Principato | Page 3

Fil explained all the options available, recommended services needed. I appreciated him going the extra mile to make sure I got the services the car needed. services needed. I appreciated him going the extra mile to make sure I got the services the car needed. More

by MJMERRELL1 Verified Customer Verified Customer

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Places very clean services work on car good and fast Everyone were very professional thanks Everyone were very professional thanks More

by CARLOS.SANTIAGO61 Verified Customer Verified Customer

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The service manager was very professional and informative. Had an incident involving a porter but the manager went well out of his way to correct the wrong doing. informative. Had an incident involving a porter but the manager went well out of his way to correct the wrong doing. More

by ejs.96.es Verified Customer Verified Customer

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They kept me informed and got the job completed quickly and at a fair price. and at a fair price. More

by Fsavaiano Verified Customer Verified Customer

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The work was explained clearly at the outset and was finished on time. Very good first experience here. finished on time. Very good first experience here. More

by Telluride owner Verified Customer Verified Customer

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Schaumburg Kia is where I get great service that I can trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping cust trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping customers with all of their needs. Isaac Hidder the service advisor I worked with was very knowledgeable with making sure my car was taken care of properly. I highly recommend Schaumburg Kia!!! More

by fioreton Verified Customer Verified Customer

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Fil communicated very well what the diagnosis of my engine was, and was clear about the warranty coverage, which was honored in replacing my engine entirely. I was very happy after having my car return engine was, and was clear about the warranty coverage, which was honored in replacing my engine entirely. I was very happy after having my car returned, and it drove like new! Excellent customer service Fil! More

by CHRISJANNER Verified Customer Verified Customer

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they solved the problem and saved me a ton of money. They took the extra step They took the extra step More

by KATHYK0 Verified Customer Verified Customer

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Exceptional customer service. They were professional and explained exactly work to be performed and cost. They were professional and explained exactly work to be performed and cost. More

by LEPILSEN Verified Customer Verified Customer

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Overall, I had a good experience. The service staff was friendly, courteous and knowledgeable. The only downside was that I could not get a hold of a live person on the phone even a The service staff was friendly, courteous and knowledgeable. The only downside was that I could not get a hold of a live person on the phone even after trying different days & times, which meant I had to drive to the dealership to speak with someone about my service needs. More

by LLT_72 Verified Customer Verified Customer

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