Filip Wisniewski | Page 7

Had to make 2 phone calls to schedule an appt because I’d been transferred to a wrong extension, and had to give ALL my information twice, but was ultimately able to get a same day appointment, which I was t been transferred to a wrong extension, and had to give ALL my information twice, but was ultimately able to get a same day appointment, which I was thrilled about. Then was BLOWN AWAY at the horrible service I received after that point. Showed up for an oil change and new tires, was told it would be an hour and a half, and so far have been here for over 4 hours with no end in sight. I was just quoted another 30 minutes minimum, but no guarantee. I was told I’m be given a discount because I’ve had a ‘long wait’.. uhhh ya think?! So irritated!! I’ve never received service like this at any Subaru dealership before!!!! Ever!!! More

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Courteous and fast service. Service advisor very nice and accommodating. Great service and experience. Rate it 10+. Service advisor very nice and accommodating. Great service and experience. Rate it 10+. More

by susimqz Verified Customer Verified Customer

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They were professional & on time. I was happy with my device.I will go back. I was happy with my device.I will go back. More

by GUITYSALEHIAN Verified Customer Verified Customer

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Philip was very helpful got back to me in a timely matter on repairs that needed attention service was done quickly matter on repairs that needed attention service was done quickly More

by PENNDUNS Verified Customer Verified Customer

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waited a long time for the necessary spare part. not filled to the level of coolant. not filled to the level of coolant. More

by vbrugerVlad Verified Customer Verified Customer

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My car was towed there 4/2. 4/4 I was told might be ready by 4/7 or 4/8. After many delays, phone calls, and days, I was told my car would be ready 4/15 (Friday). I let them kno 4/4 I was told might be ready by 4/7 or 4/8. After many delays, phone calls, and days, I was told my car would be ready 4/15 (Friday). I let them know I could pick it up Monday morning. Arrived Monday and my car wasn’t ready until 1pm after being there for over 2 weeks. More

by biffmtz Verified Customer Verified Customer

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They can get pretty busy, but if it's urgent you can get in. No problems with past service. in. No problems with past service. More

by Jramspott Verified Customer Verified Customer

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I plan to find another mechanic. I paid almost $1000 for repairs and an inspection. The inspection found two light a were out but didn’t bother to fix the lights. Overall communic I paid almost $1000 for repairs and an inspection. The inspection found two light a were out but didn’t bother to fix the lights. Overall communication about the status of my car was poor. More

by ETJOHNSON80 Verified Customer Verified Customer

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Very courteous and helpful people. They were concerned with my satisfaction and doing the job well I could not give them a higher rating They were concerned with my satisfaction and doing the job well I could not give them a higher rating More

by E_FORD Verified Customer Verified Customer

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Tried to reach service dept by phone for 2 days. No response to voice mail messages, so appt made in person in the office. On arrival, service rep couldn't find appt. Not his fault, and he did get t No response to voice mail messages, so appt made in person in the office. On arrival, service rep couldn't find appt. Not his fault, and he did get the car in. It shouldn't be this difficult. More

by ERICMILLER271 Verified Customer Verified Customer

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