Frances Medina

Brought my Bz4X in for service & computer issues. Frances was very kind, professional and friendly. She went out of her way to take care of my car and address the issue. Frances was very kind, professional and friendly. She went out of her way to take care of my car and address the issue. More

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Service Mngr Francis was great. Helpful, easy to work with and explained the different service points for new vehicles. Helpful, easy to work with and explained the different service points for new vehicles. More

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Bought my GR Corolla from them in February 2025. Took it in for its first service yesterday and was helped out by Frances Medina. She was very pleasant, friendly, and made the experience great. The Took it in for its first service yesterday and was helped out by Frances Medina. She was very pleasant, friendly, and made the experience great. The service was completed in a very satisfactory time frame and am so glad and happy to make the drive from the San Fernando Valley! Looking forward to continuing to give them my business. More

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Easily the best experience I've ever had with a car dealership. They were honest, efficient, and provided great service. Frances was wonderful! dealership. They were honest, efficient, and provided great service. Frances was wonderful! More

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I love Longo, Frances was so professional and a sweet heart! Longo is pricey but worth it! I’ve had my van for 20years!!! heart! Longo is pricey but worth it! I’ve had my van for 20years!!! More

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Great customer service but need more discount offers on service and parts it is ok service and parts it is ok More

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Dealership is close to home, always wanted to buy my truck at Longo Toyota. Service was quick and easy. truck at Longo Toyota. Service was quick and easy. More

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I had a positive experience with Longo Toyota. Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took t Of note are two service advisors that helped me. One is Frances Medina. I arrived just when the Service Department was closing however Frances took the time to kindly check me in. The other is Mandi Davis. She is a Service Manager and helped me secure an accurate diagnosis and a resolution for the issue. I also appreciate the elevated experience at Longo Toyota. More

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Francis is excellent in her service. She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our futur She is very attentive and friendly. You don’t get that all the time from a busy dealership like this Longo Toyota. We would definitely book our future services with her again. More

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My service advisor Francis Medina, was extremely helpful, and was very Friendly, and had a very positive attitude. She is pro when it comes to Customer service helpful, and was very Friendly, and had a very positive attitude. She is pro when it comes to Customer service More

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