Francesca Costantino
Francesca Costantino at Lexus of Pembroke Pines
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Francesca Costantino | Page 5

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.5
85 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Italian Italian

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4.5

85 Reviews

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85 Reviews of Francesca Costantino

February 06, 2024

Dealership Rating
Employee Rating

couldn't have asked for a better experience that what I received. Who actually impressed me was Sal. I told him what I want and at the price point where I want to be and he delivered. Boris, the credit man More

by ktcapers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Arango , Sal

Feb 06, 2024

Lexus of Pembroke Pines responded

We're delighted to know that Sal and Boris were able to provide you with a smooth experience at Lexus of Pembroke Pines. It's great they could meet your needs and make the process easy for you! Thanks for sharing this positive review.

February 01, 2024

Dealership Rating
Employee Rating

Francesca is the best. .she expliain it every time about all papers and take you time to show me all cars More

by Eunice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Feb 01, 2024

Lexus of Pembroke Pines responded

Eunice, we're delighted to know that Francesca provided you with excellent service at Lexus of Pembroke Pines. We always aim for a comprehensive and patient approach when assisting our customers. Thanks for the feedback!

January 24, 2024

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Employee Rating

They are great ! Always help me and explain everything , i would definitely recommend them to my loved ones More

by NEWAFTERCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaetano Costantino, Dayron Armenteros , Juan

Jan 24, 2024

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience at Lexus of Pembroke Pines! Thanks for recommending us, we look forward to assisting you and your loved ones in the future.

January 17, 2024

Dealership Rating
Employee Rating

The entire team at this dealership is amazing and easy to work with. Art and Francesca were always willing to go the extra mile to help in any way possible. Will definitely be back for my next vehicle! More

by Kat Di
Recommend Dealer
Yes

Other Employees Tagged: Art Armani

Jan 17, 2024

Lexus of Pembroke Pines responded

Kat, we're delighted to know that Art and Francesca were able to assist you at Lexus of Pembroke Pines. We appreciate your kind words and look forward to seeing you when it's time for your next vehicle!

January 10, 2024

Dealership Rating
Employee Rating

Salimos súper satisfechos de la atención de Franchesca, sabe muy bien hacer su trabajo… esperando volver pronto para un próximo Deal!!! More

by María Luisa medina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Lexus of Pembroke Pines responded

María Luisa, gracias por compartir su experiencia positiva de compra con Franchesca en Lexus of Pembroke Pines. Esperamos verle de nuevo pronto para ese próximo trato!

January 09, 2024

Dealership Rating
Employee Rating

Francesca was the best car seller that I have had, very interested in my needs More

by NELSON.LUCENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Lexus of Pembroke Pines responded

Thank you for your review and positive feedback. While we are glad to hear that Francesca took great care of you during the sales process, we are disappointed to see the low rating. If there is anything else we can do to improve your 3-star rating or your overall experience, please don't hesitate to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 08, 2024

Dealership Rating
Employee Rating

I must say that the after-sales response sucks, I text, call and email my sales rep to date no response. The pre-sales support and follow-up were great I thought that I was in good hands but that changed a More

by ryan.deonandan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Hidalgo-Gato , Dayron Armenteros

Jan 09, 2024

Lexus of Pembroke Pines responded

Ryan, I'm sorry to read about your experience with our after-sales service. We strive for excellence in all areas of customer interaction and it seems we've missed the mark here. I understand your frustration, but your feedback is valuable as it helps us improve where necessary. I'd also like to do what I can to earn back your confidence. I will search for your contact information and be in touch soon. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 31, 2023

Dealership Rating
Employee Rating

Excelencia y calidad sin dudas los recomiendo mucho fue un gusto se su cliente gracias More

by PRINSKUKY1987.JY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Lexus of Pembroke Pines responded

Gracias por la reseña! Esperamos verle de nuevo en Lexus of Pembroke Pines!

December 18, 2023

Dealership Rating
Employee Rating

This dealership is one of the best. They care about making a good sale. They will work with you with what they can and you can. Great service. More

by angerl
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Lexus of Pembroke Pines responded

We're so glad to know you had a positive experience at Lexus of Pembroke Pines! Our team is always here to provide great service and work with our customers. Thanks for the review!

December 07, 2023

Dealership Rating
Employee Rating

Francesca was amazing from start to finish. Very knowledgeable and friendly, making it always a great experience to buy at Lexus of Pembroke Pines. More

by jojoweiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Lexus of Pembroke Pines responded

We're delighted to know Francesca provided an amazing experience for you at Lexus of Pembroke Pines. We appreciate your kind words and are here for any of your future needs! Enjoy your new ride!

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