Francesca Costantino
Francesca Costantino at Lexus of Pembroke Pines
Refer Me

Francesca Costantino | Page 6

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.7
59 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

Italian Italian

View more languages
4.7

59 Reviews

Write a Review

59 Reviews of Francesca Costantino

September 11, 2023

Dealership Rating
Employee Rating

You have to be totally informed and prepared before you walk in the door. I don't believe a car should take all day to purchase. I don't think that they gave me anything more than jm lexus for deals and I More

by laurieclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Carey

Sep 20, 2023

Lexus of Pembroke Pines responded

Laurie, we appreciate your feedback and understand that the car-buying process can sometimes be lengthy. We aim to provide a transparent, fair pricing policy and we're sorry if this wasn't clear during your visit. It's great to know Francesa was helpful but it seems there may have been some confusion regarding our team members which we apologize for. If you'd like to discuss any of these matters further or need assistance in the future, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 04, 2023

Dealership Rating
Employee Rating

Our dealership for 15 years, very professional and good service, we are so happy with every thing More

by rantonio1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Lexus of Pembroke Pines responded

Thank you for sharing your wonderful feedback! All of us at Lexus of Pembroke Pines appreciate your loyal business and look forward to seeing you next time!

August 03, 2023

Dealership Rating
Employee Rating

Francesca Constantino and Fanny Alfaro we’re both extremely professional, courteous, knowledgeable, and a true pleasure to do business with. I will definitely be reaching out to both on my next purch More

by MENESESR0925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fanny Alfaro, Finance Manager ??????????!!

Aug 04, 2023

Lexus of Pembroke Pines responded

We're delighted to know that Francesca and Fanny provided you with a top-notch experience at Lexus of Pembroke Pines! We appreciate your recommendation, and we hope you're absolutely loving the new ride.

July 28, 2023

Dealership Rating
Employee Rating

Simply and easy buying process. Our car was delivered to our home. We recommend Lexus if Pembroke Pines. More

by 7echo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Lexus of Pembroke Pines responded

We're delighted to know you had a smooth buying experience with us at Lexus of Pembroke Pines. Thank you for recommending us, and enjoy your new car!

July 18, 2023

Dealership Rating
Employee Rating

Francesca really made this process (that’s usually anxiety inducing to me) so quick and simple. She was also very kind, I knew I was making a great choice buying from Lexus of Pines More

by —-
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Majerovicz

Jul 18, 2023

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're glad that Francesca made your car-buying experience a pleasure. Your kind words mean a lot to us at Lexus of Pembroke Pines!

July 14, 2023

Dealership Rating
Employee Rating

I was totally amazed at the amount of vehicles available for purchase, the saleswoman Francesca was very friendly and extremely helpful with finding a car to my liking. The financial manager Steve was very More

by rembert37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Jul 14, 2023

Lexus of Pembroke Pines responded

Rembert, thank you for the amazing review! We're so glad that Francesca and Steve could make your car-buying experience enjoyable. It's always great to have a little laughter during the process. Congratulations on your new car, and we hope to see you again at Lexus of Pembroke Pines!

May 15, 2023

Dealership Rating
Employee Rating

Alon delivered on time. Gave us good service even after the sale. Would purchase again More

by dennislincoln
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2023

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind words about Alon and hope to see you again at Lexus of Pembroke Pines!

March 20, 2023

Dealership Rating
Employee Rating

They have communication problems. The car was not properly prepped when I received it (mats not installed, could not find the wheel locks, dirty rear window). No thorough explanation More

by PWVANDERLAAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yomar Contreras , Adeel Sadiq (very rushed - stood in for Yomar Contreras

Mar 21, 2023

Lexus of Pembroke Pines responded

We strive to deliver thorough communication and timely service, and it's very disappointing to see we've let you down. It's never our intention to inconvenience our customers and I sincerely apologize for any oversight and delay on our end. I understand how frustrating this must have been, and I assure you, I will address your experience with the rest of my team so we can make improvements in the future. If there's anything else I can do for you in the meantime, please don't hesitate to reach out to me directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 27, 2023

Dealership Rating
Employee Rating

Mikhail is great! He made my experience smooth & at ease. Communication is 10/10! I would refer anyone to him for assistance of purchasing a car. More

by danijanay95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2023

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Mikhail and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

...
6