Dealership Experience
5 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
French
191 Reviews
Write a Review191 Reviews of Francesca Fortin
April 20, 2024
We just picked up our new MDX which we leased and had a wonderful experience dealing with the staff. Joe was our sales person and did an exceptional job in making sure the process went smoothly. This is wonderful experience dealing with the staff. Joe was our sales person and did an exceptional job in making sure the process went smoothly. This is our fourth lease with them. We dealt with Francesca in the past and she was great to work with also. More
Other Employees Tagged: Omar Gonzalez JR, Joe Eisenberg
April 14, 2024
We bought our second Acura MDX from Francesca Fortin and both times have been great, like family. She is totally up on all the tech the MDX has and explained the features and functionality to us before we l both times have been great, like family. She is totally up on all the tech the MDX has and explained the features and functionality to us before we left to take the vehicle home. We would definitely recommend dealing with Francesca when purchasing a new or pre owned Acura. Naples Acura is a good dealership to work with, there is no hard sell with sales or service. They do what is agreed upon and are very accommodating. More
April 09, 2024
Francesca is extremely friendly and very knowledgeable. Did a great job explaining all the new features of my 2024 MDX. This is my fourth Acura from Naples Acura. They do a great job. From sales to service Did a great job explaining all the new features of my 2024 MDX. This is my fourth Acura from Naples Acura. They do a great job. From sales to service to management, everyone is top notch. And a special shout out to Fnance Director Marianne Sullivan. She has been a constant at the dealership and is excellent at what she does. More
Other Employees Tagged: Marianne Sullivan
March 12, 2024
Nothing but positives to say about my whole experience. I was greeted warmly by Francesca as I walked in, test drove the car I was interested in, met Scott and talked for a bit. The deal didn’t come togeth I was greeted warmly by Francesca as I walked in, test drove the car I was interested in, met Scott and talked for a bit. The deal didn’t come together right away, but it did eventually and Francesca did a great job with Marianne to wrap it up in a timely fashion. Everyone was friendly,knowledgeable and professional and a pleasure to deal with. More
Other Employees Tagged: Scott Foster, Marianne Sullivan
March 11, 2024
Knowledgeable and friendly staff to deal with. They make you feel like a valued customer They make you feel like a valued customer More
Other Employees Tagged: Marianne Sullivan
March 06, 2024
Had a great experience at Naples Acura. Excellent customer service! Felt comfortable doing business. Francesca and Scott were a pleasure to deal with. Excellent customer service! Felt comfortable doing business. Francesca and Scott were a pleasure to deal with. More
Other Employees Tagged: Scott Foster
February 27, 2024
Francesca what awesome throughout the entire process. Extremely knowledgeable and helpful. She has a very friendly demeanor and a nice sense of humor. I would highly recommend her to anyone! Buying a Extremely knowledgeable and helpful. She has a very friendly demeanor and a nice sense of humor. I would highly recommend her to anyone! Buying a car can be very challenging but she made my experience a total pleasure More
Other Employees Tagged: Marianne Sullivan , Zachary Bell
February 26, 2024
I live out of state and dealt with Francesca over the phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall made the purchase incredibly simple. I flew down and the paperwork was prepared and organized to sign. She took the time to show me all the technology during the test drive and even topped off the tank when it was 95% full. I couldn't have asked for a better experience; I highly recommend working with Francesca when looking for an Acura! More
Other Employees Tagged: Leo Medina, Omar Gonzalez JR , Zack Fier
February 13, 2024
Francesca as well as the dealership were easy to work with. I received all the information I needed to make an informed decision. Francesca reached out to me twice to see if I needed anything else and in with. I received all the information I needed to make an informed decision. Francesca reached out to me twice to see if I needed anything else and invited me back to the dealership to review anything I needed. More
Other Employees Tagged: Omar Gonzalez JR , Triston
February 12, 2024
Our Sales Professional, Francesca; Sales Manager, Zach; and Finance Associate, Omar; were all top notch in courtesy, professionalism, knowledge and honesty. They honored their word and verbal discussions t and Finance Associate, Omar; were all top notch in courtesy, professionalism, knowledge and honesty. They honored their word and verbal discussions throughout the process. I would return for sure. Five Stars! 🌟🌟🌟🌟🌟 More
Other Employees Tagged: Omar