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Francesco Nappo
31 Reviews
Life isn’t about avoiding problems; it’s about how we handle them that defines us. When everything goes smoothly, few people notice, but when challenges arise, true leadership shows. Setting clear expectations and following through is the key to effective communication, and this simple practice is my secret sauce. Well....was my secret sauce.
Read moreDealership Experience
9 mos
Industry Experience
14 yrs, 5 mos
Languages Spoken
English
31 Reviews
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31 Reviews of Francesco Nappo
May 13, 2026
Respectful, knowledgeable staff. Made buying from them very easy. Matt is a great guy and salesman Made buying from them very easy. Matt is a great guy and salesman More
by collcom
Verified CustomerOther Employees Tagged: Brandon Miles, Matt Ferdig
May 12, 2026
Ken and his group have been nothing but great through the whole process, I’m ordering it out of state. Made it the best and easiest car purchase out of many of mine. Highly recommend! whole process, I’m ordering it out of state. Made it the best and easiest car purchase out of many of mine. Highly recommend! More
by JASON E.
Other Employees Tagged: Ken Eggers, Adrienne Harrell
May 05, 2026
Amazing service! They made the process of buying my first truck so easy and explained every step through the whole process. They made the process of buying my first truck so easy and explained every step through the whole process. More
by KGall1
Other Employees Tagged: Bob Rosenstein
May 04, 2026
I am very happy with how the deal came together to close the deal on my 2025 Subaru Crosstrek. Everyone was very helpful. The finance manager, Joy Taylor's supervisor manager. Joy Taylor my sales person was the deal on my 2025 Subaru Crosstrek. Everyone was very helpful. The finance manager, Joy Taylor's supervisor manager. Joy Taylor my sales person was so helpful and caring I feel she deserves a 10 star rating if such a rating exists. Thanks More
by SCHNBLPL
Other Employees Tagged: Joy Taylor
May 01, 2026
Worked with me diligently. Worked hard to get my monthly payment to a manageable amount. Even staying late to get my deal done that day. Worked hard to get my monthly payment to a manageable amount. Even staying late to get my deal done that day. More
by DKFERDIG
Other Employees Tagged: Francesco Nappo
April 29, 2026
Very knowledgeable about their inventory. I am very tall and needed a roomy car, they immediately had me try the ones they thought would fit and they all did! I was delighted to have choices. I am very tall and needed a roomy car, they immediately had me try the ones they thought would fit and they all did! I was delighted to have choices. More
by SVETLIKFLUTE
Other Employees Tagged: Brad Lunar, Dario Miocic, Cristian Vasile, Terry Maxon, Marco DiNunzio
April 27, 2026
I had a wonderful experience purchasing my 2019 Hyundai Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respe Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respectful, and easy to understand. Anthony was professional, patient, and very helpful from start to finish. He answered my questions clearly, helped me feel comfortable with the vehicle, and never made the experience feel rushed or pressured. I really appreciated his honesty and the way he took the time to make sure everything made sense. I also want to give a special thanks to Francisco in management for helping make the process easier and making sure I was taken care of, Terry in financing for helping explain everything clearly, and Candi, who was the first person I spoke with. Candi helped create a great first impression and made me feel welcomed right away. The dealership overall was friendly and welcoming, and I’m grateful for the service I received. I would definitely recommend Ken Ganley Subaru Wickliffe, especially Anthony, Francisco, Terry, and Candi, to anyone looking for a vehicle. More
by Omarij
Other Employees Tagged: Anthony Laurienzo, Terry Maxon
April 19, 2026
Anthony and Francesco were excellent along with the gentleman who did the financing paperwork with us. Only isssue is 2 days after buying the vehicle the armrest completely fell off the captains chair gentleman who did the financing paperwork with us. Only isssue is 2 days after buying the vehicle the armrest completely fell off the captains chair in the second row then come to find out while I’m working on trying to fix that the rear passenger seat doesn’t move forward or back and is completely stuck. Good experience but check the vehicle thoroughly as I wish I would have noticed this. More
by JM747Y
Other Employees Tagged: Demetrius Carter, Anthony Laurienzo, Terry Maxon
April 13, 2026
Never felt pressured to buy at anytime. All my questions I felt were answered honestly. That all you can ask go in my opinion. All my questions I felt were answered honestly. That all you can ask go in my opinion. More
by BTOURVILLE0
Other Employees Tagged: Burak Albasar
April 01, 2026
Francisco made our son’s first time car buying experience not pleasant. He took over the whole sale, was very rude and unwilling to to work with him, we told our son, we would’ve walked away and went elsewhe not pleasant. He took over the whole sale, was very rude and unwilling to to work with him, we told our son, we would’ve walked away and went elsewhere because of the attitude we felt we were getting. I would never tell anyone to go here for a car. I will say one thing, the things my son wanted done to the car was done and he is very happy with the car but his first time buying a car was unpleasant. More
by Osbuckeyes81
Other Employees Tagged: Ken Eggers
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