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Franchely Reyes
Franchely Reyes at Jim Ellis Chevrolet
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Franchely Reyes | Page 2

Finance Manager

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
176 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

10 yrs, 6 mos

4.7

176 Reviews

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176 Reviews of Franchely Reyes

September 18, 2023

Dealership Rating
Employee Rating

Easily accessible from I285- peachtree road Spacious, clean with people who seek to assist and meet you automotive needs - for me the problems were all GMC related More

by BILLHALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez, Loan Pham

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Sep 19, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback. We appreciate your business and hope you will give us another opportunity to serve you! Expect the Best! Service Manager Mr. David Theriault

September 16, 2023

Dealership Rating
Employee Rating

This dealership was awesome with my car transactions I appreciate them and Zane for all they did for me they truly help me start a new life journey with my vehicle the process was very nice and smooth THA More

by ABLESSINGISTAND1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Cobb

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Sep 17, 2023

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Zane and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

August 10, 2023

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Employee Rating

Leland was great to work with. He helped me through the entire process. He was very knowledge. More

by DMCNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leland Sims

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Aug 10, 2023

Jim Ellis Chevrolet responded

We are very happy to hear that Leland provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

August 06, 2023

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Employee Rating

Evan Hill had a bad attitude and was ineffective in his services. I wanted to switch sales people, but I didn’t want to be offensive. More

by emailrobynellison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Evan Hill

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Aug 13, 2023

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 01, 2023

Dealership Rating
Employee Rating

I am very pleased with my overall experience with Jim Ellis. I found the vehicle I was looking for at a price that was fair on Carfax then completed the transaction with the dealership online and over th More

by SheliaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylan Jackson , The driver who delivered my Equinox was great too!

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Aug 02, 2023

Jim Ellis Chevrolet responded

Thank you so much for your review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

July 16, 2023

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Employee Rating

I was looking at 4. 9 percent interest it's end up 8 percent I was looking at the price 42588 didn't get it for that More

by ruffderrick0803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Burby

Helpful
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Jul 17, 2023

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Expect the Best! General Manager Ralph Sorrentino

July 05, 2023

Dealership Rating
Employee Rating

Ron , Zach , Patrick and the other Jim Ellis folks were very helpful the truck is as expected More

by Dc5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Durham, Patrick Bernard, Luis Gonzalez-Brands, Zach Gabel , Patrick

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Jul 05, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

June 30, 2023

Dealership Rating
Employee Rating

Dealership was good. The staff was great. Very helpful and good experience overall. Looking to come back. More

by jplandua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Burby , Sam Afeworki

Helpful
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Jul 03, 2023

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

Jul 05, 2023

Jim Ellis Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 30, 2023

Dealership Rating
Employee Rating

Easy to work with, prompt responses and included everything that was asked. Amanda’s made the process quick and easy for us. More

by Thelanduas
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Amanda Burby

Helpful
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Jun 30, 2023

Jim Ellis Chevrolet responded

Congratulations on your new vehicle! We are so glad that Amanda and our team had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

June 24, 2023

Dealership Rating
Employee Rating

Samuel was incredibly helpful and the prices were reasonable. I am a return customer intentionally. More

by Gldfngr316
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jaylan Jackson , Sam Opara

Helpful
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Jun 25, 2023

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

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