Thank you very much Wing for helping us get into a new Civic today. You spent so much time with us, answering all of our questions and being so patient. I am very happy that you came up to us today and all that you did to ensure we walked away with a car. The laughs, the details, the care, much appreciated! Take care. Good luck to you. Anyone I come across looking for a Honday, I am sending straight to you. Regards, Leon.
"Our first new car in 15 years!"
I came with my two sons to test drive a Honda CR-V. I’ve been driving the same Toyota Corolla for almost 15 years. It has been reliable, but after that many years it just wasn’t a comfortable ride for my daily commute (between SF and San Mateo) and long road trips during the summer. So it was time for a new car!
I decided I wanted something different than a sedan so we visited several different car dealerships to look at their compact SUVs. When we arrived at Honda of Serramonte, we were immediately greeted by Ela, who was very friendly and offered to let us take a test drive. The boys loved the car right away but I needed more convincing so I spent some time that evening reading reviews of the car. By morning I was sold! We came back to the dealership that afternoon and Ela was waiting for us. She took us out for another, longer test drive this time. After we found the car in the exterior and interior colors we wanted, we came back to start the paperwork.
Ela was very patient with me and very gracious while I panicked about the purchase I was about to make (I’m a single mom and I haven’t bought a car in 15 years!). She and the manager Francisco Ramirez gave me a great deal, and I’m so happy about the experience. My sons and I can’t wait for many fun road trips!
"Kevin es el número 1 "
- Erick Maltez
Kevin es el número 1 porque es muy atento paciente y muy servicial y ofrece unos muy buenos servicios y siempre busca como ayudar a todas las personas para que se vayan muy contentos y felices con su compra
""Excellent customer service all the way around""
Ela and Francisco was easy to work with. No pressure at all. Gave them my list of wants and needs and by the end of day I drove home with a brand new car.