Franco D. Casalinova | Page 20

Franco and Craig were awesome! We purchased our leased F-150, and both gentlemen took the time to answer all our questions and make our experience easy and stress-free ! Thanks for We purchased our leased F-150, and both gentlemen took the time to answer all our questions and make our experience easy and stress-free ! Thanks for representing Ken Ganley Ford in Norton in the classiest of ways !! More

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Our saleseman, Franco was great! He was polite and courteous. He made the process quick and painless. I was so happy to not have to haggle or go back and forth about the price or wha He was polite and courteous. He made the process quick and painless. I was so happy to not have to haggle or go back and forth about the price or what the car needed. The dealership honored the posted online price and there were no hidden fees or extras except tax and title. Because of this experience, I would go back and I would request Franco. The finance guy, DID NOT like it that I came in preapproved and refused to allow him to run my credit and "find a better deal." He was a bit snarky about it. My preapproval simplified and streamlined the process and I will be going in preapproved when I purchase my next vehicle. I do think my car should've been a bit more detailed. There were parts I ended up having to clean myself after I got it home and a couple of items lodged between the seat and console that belonged to the former owner. Also, disappointingly there was no "new car smell" or refresher of any kind used in it . It smelled weird inside until I went and purchased air fresheners. I am thoroughly enjoying my car despite any disappointment I experienced in the buying process. I am exceedingly happy with my purchase. *The photo is my husband picking my car up to bring it home to me. More

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Franco was excellent to work with as he understood the process. He listened to us and did his best to meet our requirements. Excellent in all ways. The staff, especially Austin Temsey, gave us their com process. He listened to us and did his best to meet our requirements. Excellent in all ways. The staff, especially Austin Temsey, gave us their complete attention and provided a complete knowledge of the vehicle. Thanks again More

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. Desmond is my salesperson and he is always so helpful and has a great personality !! and has a great personality !! More

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The service and sales people are informative and courteous easy to talk with and to courteous easy to talk with and to More

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I was looking for a vehicle that was priced fairly and in great shape. Franco was Super helpful. The whole process was fast and friendly… And absolutely no pressure to buy. great shape. Franco was Super helpful. The whole process was fast and friendly… And absolutely no pressure to buy. More

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Best sales and service completely satisfied Very smooth from the beginning to delivery time Love my new Ford from the beginning to delivery time Love my new Ford More

by mschneides Verified Customer Verified Customer

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Great service, Very attention to details. And willing to get a comfortable point to go through with the deal. And willing to get a comfortable point to go through with the deal. More

by Cafleo Verified Customer Verified Customer

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Everyone is so friendly. Franco had everything waiting for me. Craig in finance got me in and out very quickly. Highly recommend this dealership! Franco had everything waiting for me. Craig in finance got me in and out very quickly. Highly recommend this dealership! More

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This was the best car buying service I ever had! Everyone was so helpful and nice! Everyone was so helpful and nice! More

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