Franco DelCastillo
Franco DelCastillo at Nelson Mazda Norman

Franco DelCastillo

F&I Manager

Nelson Mazda Norman

819 N Interstate Dr
Norman, OK 73069

Contact Me
not yet
rated
75 Reviews

I was born in Peru and came to Oklahoma because of all the opportunities that it offers to succeed. I has family here and they told me how great the people of Oklahoma are, and they were right. I started in sales at Reynolds and have since moved into the F&I Department. I love taking care of customers and making sure they find the right terms and vehicle protection when they purchase from us. I believe in family and try to spend as much time with my son and my family as I possibly can

not yet
rated

75 Reviews

Write a Review

75 Reviews of Franco DelCastillo

May 15, 2017

Dealership Rating
Employee Rating

Very good experience The dealership and salesperson where very respectful, kind, and professional,. They handled my car buying experience with quick and ease for me as a More

by gmc buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

May 16, 2017

Nelson Mazda Norman responded

Thanks for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

May 12, 2017

Dealership Rating
Employee Rating

Awesome Travelled from Wichita Falls due to price. We had a great experience and there was no pressure in the finance department, unlike some other dealership More

by Cathyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ferdowsi, Ryan Locklear

May 15, 2017

Nelson Mazda Norman responded

Thank you for taking the drive out to our dealership, we are glad we didn't let you down. Thank you also for this review. Let us know if you need anything else. Best Wishes - Mike Lang General Manager

May 07, 2017

Dealership Rating
Employee Rating

Great experience. Steve Adams was very helpful, courteous and professional. This is my 2nd Mazda bought through Reynolds. Excellent customer service. I highly recommen More

by Petra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

May 08, 2017

Nelson Mazda Norman responded

Thank you for taking the time to give us this review and thank you for your continued business. Steve and the team work hard to deliver the best just as you deserve. Enjoy your new Mazda and let us know if you need anything else. Best Wishes - Mike Lang General Manager

May 02, 2017

Dealership Rating
Employee Rating

"Mazda CX-5 2017" This is my second vehicle that I have purchased, & both times have indeed been a pleasure. I was there until closing with my first purchase LOL. Franc More

by Marcella George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Sullins , Steve Adams

May 04, 2017

Nelson Mazda Norman responded

Marcella, Thank you very much for your continued business. You and your son are very appreciated. Scott, Franco and the team are all happy to help you anytime and if you have any questions please know we are here for you. Thank you again and enjoy your new Mazda! Best Wishes - Mike Lang General Manager

April 24, 2017

Dealership Rating
Employee Rating

Painless car shopping! Sometimes people thinking of car shopping as the pleasure equivalent of a root canal. I had a very good experience with Reynolds Mazda in Norman and More

by NormanGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett , Joseph Ferdowsi

Apr 24, 2017

Nelson Mazda Norman responded

Thank you for your feedback, I absolutely love the analogy you gave on the comparison. I’m very glad to hear we proved that car shopping could be a smooth, painless and hassle free experience. Joe, the team and myself, we all appreciate you and your business. Best Wishes - Mike Lang General Manager.

March 25, 2017

Dealership Rating
Employee Rating

Happy My sales rep was awesome! I drove well out of my way because I felt good about him. Also we were in contact for over 500 days! Til I found the perfe More

by Loriann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ferdowsi

Mar 27, 2017

Nelson Mazda Norman responded

Thank you for the patience and for taking such a drive out to our dealership. We appreciate you, your business and this great review. We are always happy to help, please let us know if you need anything else. Best Wishes - Mike Lang General Manager

March 18, 2017

Dealership Rating
Employee Rating

So easy and stress free! My husband and I bought a new CX9 from Reynolds Mazda on Tuesday! We worked with Quienten Wallick as our sales guy and Franco Decastillo as our financ More

by Hallen2015
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quienten Wallick

Mar 20, 2017

Nelson Mazda Norman responded

Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Quienten and Franco were able to help you during your visit to our dealership! We hope you enjoy your new Mazda CX-9! Best Wishes - Mike Lang General Manager

March 14, 2017

Dealership Rating
Employee Rating

New car purchase Very friendly and helpful with the entire purchase process. Extremely helpful with all car functions such as electronics, navigation and entertainment More

by StanG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Tippett , Steve Adams

Mar 15, 2017

Nelson Mazda Norman responded

Thanks for sharing your experience Stan! We appreciate your business very much. We hope you enjoy your vehicle and if there is anything we can do, please don't hesitate to contact us. Mike Lang – GM

March 06, 2017

Dealership Rating
Employee Rating

excellent customer service and transaction I just purchased my second automobile form Reynolds and I hope to make them my car dealer for the future. Ordinarily, a woman alone purchasing a ca More

by Hbailey1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lang, James Tippett , Steve Adams, Corey Berlier

Mar 07, 2017

Nelson Mazda Norman responded

Thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We hope you enjoy your vehicle and appreciate your business. Best Wishes - Mike Lang GM

February 25, 2017

Dealership Rating
Employee Rating

Completely painless! Everyone was great! I gave this dealership a 5 star rating because this was our second vehicle purchase from them and they never disappoint! Excellent group of people! More

by tonsings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams

Feb 27, 2017

Nelson Mazda Norman responded

Thank you for the 5 star and for this review. We very much appreciate your business. Best Wishes - Mike Lang General Manager

1
...