Franco Leonard | Page 37

Franco did a great job facilitating the servicing of my vehicle… loaner vehicle very helpful vehicle… loaner vehicle very helpful More

by JILLKARSH Verified Customer Verified Customer

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Gets straight to the point, And i enjoy the videos Ita Gets straight to the point, And i enjoy the videos Ita had friendly staff..I think Sales needs a little work. But Service is ok Gets straight to the point, And i enjoy the videos Ita had friendly staff..I think Sales needs a little work. But Service is ok More

by D0RYHILL Verified Customer Verified Customer

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Friendly staff. Great service. Quick turn around time.. Very clean and neat. Great waiting area. time.. Very clean and neat. Great waiting area. More

by aaronhgold Verified Customer Verified Customer

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In a timely manner, the work was completed with future tasks outlined to keep the vehicle in good shape for years to come. Appreciated the updates and explanations. Highly recommended. tasks outlined to keep the vehicle in good shape for years to come. Appreciated the updates and explanations. Highly recommended. More

by JLRABBIT Verified Customer Verified Customer

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The dealership is always clean and welcoming. I particularly enjoyed the video from the service tech and the regular updates from the service team. particularly enjoyed the video from the service tech and the regular updates from the service team. More

by DANIEL.C.MOZER Verified Customer Verified Customer

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Best dealership in Colorado Springs, caring very knowledgeable and explain everything. The only problem with the dealership is no inventory. knowledgeable and explain everything. The only problem with the dealership is no inventory. More

by KFC Verified Customer Verified Customer

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Franco is an excellent service manager. Keeping 2006 Miata running nicely. Blah, blah blah blah Miata running nicely. Blah, blah blah blah More

by Awhas Verified Customer Verified Customer

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I have taken my Mazda to dealers in Arizona, California, and Colorado since I travel often and service intervals correspond. Horne, Hansel and Penkhus. All 3 experiences were similar for courtesy and the c and Colorado since I travel often and service intervals correspond. Horne, Hansel and Penkhus. All 3 experiences were similar for courtesy and the customer waiting experience. However, the introduction of the details I would receive from my service at Penkhus fell short in the end. The detailed of my receipt of the work performed was incomplete compared to the other dealers even tho I was told I would receive a video walk thru. Not only did I never get that video, the details on the paper work lacked the information I was looking for that I came to expect from other dealers, tire pressure, tire wear, brake wear, etc. In addition, at the price of the change at these dealers, I expected to have the car washed. Both Horne and Hansel washed my car. Penkhus did not. Finally, I still find it uncomfortable in all cases at the dealer that I am unable to view the servicing of my vehicle. Given my experience with Penkhus I probably will not return there. I have opt-out of emails several times from Penkus as well ... but that does not appear to be respected either. My rating of 3 rather than 5. More

by GFKOENEN Verified Customer Verified Customer

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We received excellent service from the dealer . Service Advisor explained everything thoroughly about the service and cost. Advisor explained everything thoroughly about the service and cost. More

by marvinjones472 Verified Customer Verified Customer

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Now that there’s new service employees the experience is much better than it was before. much better than it was before. More

by Cris O Verified Customer Verified Customer

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