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Franco Leonard
Franco Leonard at Bob Penkhus Mazda at Powers

Franco Leonard | Page 38

Service Advisor

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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404 Reviews
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404 Reviews

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404 Reviews of Franco Leonard

October 29, 2021

Dealership Rating
Employee Rating

Great service and knowledgeable personnel. Have a great product in their Masada brand. No need to look any further. More

by PEEDEECREEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Rogers

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Nov 04, 2021

Bob Penkhus Mazda at Powers responded

Thank you for the review. We are happy to hear that you enjoyed the interactions with our team. See you at the next appointment.

October 29, 2021

Dealership Rating
Employee Rating

The service department was extremely helpful and there was great communication from the service department. More

by MACKS7477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Mack thank you for the 5 star review.

October 28, 2021

Dealership Rating
Employee Rating

Compensated us for a mistake on their part. Really associated that and fixing the mistake as soon as they could. More

by THEHARTMANNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Layne T

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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Thank you for the review and for allowing us to make up for the error. We strive to provide the best service in town. Come see us again for any other car needs.

October 27, 2021

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Employee Rating

Impeccable service, caring, personable, and authentic interactions. The service guy was so patient and informative, I can’t wait to come back More

by MAZZI70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Thank you for the review. We are pleased to hear you had a great experience. We look forward to your next visit.

October 27, 2021

Dealership Rating
Employee Rating

Great communication from all team members throughout the process and very thorough and helpful service overall. More

by LSTREMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Thank you for coming to see us for your vehicle needs. We are very happy to hear our service team was able to make this positive experience.

October 26, 2021

Dealership Rating
Employee Rating

Franko is a very professional customer service advocate and he is excellent in communicating. I hope you will value him alot More

by Ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Thank you for letting us know of your experience with Franko. We are very pleased to know he made your experience a great one. We will be sure to let him know he did a great job.

October 25, 2021

Dealership Rating
Employee Rating

Outstanding customer service. They gave me a great and quiet place to work while I waited. And the car was perfect when they finished! More

by TASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The lady Porter was amazing too.

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Oct 29, 2021

Bob Penkhus Mazda at Powers responded

Tasha we appreciate you giving us a review on your visit. Come see us again for any other car needs.

October 24, 2021

Dealership Rating
Employee Rating

Sales dept. Was great to work with. Service dept not so great. Poor customer service More

by ASIAN719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Rogers

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Oct 25, 2021

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Jeff Crawford Service Manager

October 23, 2021

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Employee Rating

The service is excellent and top-notch. Attentive to the customer's needs. Honest, not trying to sell uneeded service. More

by AHAYWARD30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 25, 2021

Bob Penkhus Mazda at Powers responded

We appreciate you writing a review. We strive to provide the best service in town and our pleased our team to accomplish that with your visit. Come see us again for any other car needs.

October 22, 2021

Dealership Rating
Employee Rating

From start to finish everything was wonderful. Highly recommend the service center at Bob Penkhus More

by RACHELCLIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Rogers, Layne T

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Oct 25, 2021

Bob Penkhus Mazda at Powers responded

Rachel thank you for the review. We are so excited to hear you had a wonderful experience with our service team. We will be sure to let them know they did a great job.

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