Frank Adinolfi

I really appreciated how friendly and helpful Frank was, with it being the first time coming to that location he did a great job of making me feel comfortable. Also the mechanic that worked on my car did a with it being the first time coming to that location he did a great job of making me feel comfortable. Also the mechanic that worked on my car did a great job and I really appreciate that. Overall BMW Of West Chester 10/10 would recommend. More

by Dreco.9 Verified Customer Verified Customer

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Scheduling and service was easy and seamless. Would have loved a loaner similar to my level of vehicle but maybe they don’t have them Would have loved a loaner similar to my level of vehicle but maybe they don’t have them More

by KMITCHPA Verified Customer Verified Customer

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All around great dealerships and people very helpful best around what else can you really say about them. around what else can you really say about them. More

by JAMERAHSDAD Verified Customer Verified Customer

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Know their stuff and kept me informed and took care of everything I think they think i should everything I think they think i should More

by ALFREDYUDES Verified Customer Verified Customer

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Always on time and thorough review of current and future potential service needs. Drop off is quick. potential service needs. Drop off is quick. More

by MCENSURATO1 Verified Customer Verified Customer

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Conscientious people, good snacks while you wait, timely completion of work, car wash nice to do. completion of work, car wash nice to do. More

by Bob Verified Customer Verified Customer

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The dealership is customer-centered. Well informed about the product they represent. The service department has an excellent track record. Well informed about the product they represent. The service department has an excellent track record. More

by semartin Verified Customer Verified Customer

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Got me in for an emergency repair and had the vehicle done in a few hours. done in a few hours. More

by fcurran0 Verified Customer Verified Customer

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Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More

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Everything works seamlessly. Heath is fantastic, always remembers me, we chat, knows exactly what is needed that day and is aware of my time because I am usually needing to pick Heath is fantastic, always remembers me, we chat, knows exactly what is needed that day and is aware of my time because I am usually needing to pick up my kids at a certain time. Facility is clean, loaners are great and if you need to wait, lobby has everything you need for an unexpected time out. . More

by Leaseanx5 Verified Customer Verified Customer

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