Frank Adinolfi | Page 2
Service Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
Dealership Experience
24 yrs, 2 mos
Industry Experience
36 yrs, 5 mos
121 Reviews
Write a Review121 Reviews of Frank Adinolfi
April 12, 2024
Everything went great. My contact, Joe, was super and kept me informed. Job well done! My contact, Joe, was super and kept me informed. Job well done! More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez , Joe
April 12, 2024
Bought new tires, picked up the car and they look like they have been thrown around a whole lot. Would expect for the dealership to at least give them a wash before I pick up in which they didn’t. What’s they have been thrown around a whole lot. Would expect for the dealership to at least give them a wash before I pick up in which they didn’t. What’s the point of the big yellow car wash sign if they don’t wash any part of the car. Followed up with Frank and never got a response, 0/10 on customer service. And also sent him a message before that while car was getting serviced, also didn’t receive a response. Seems like the texting function only goes 1 way… More
March 04, 2024
Very easy to work with, prompt communications, and service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment th service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment the next morning. More
February 22, 2024
They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. their care of my car, and will continue to be a loyal customer. More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz
February 16, 2024
Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. All team members are very professional, knowledgeable, and accommodating. More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz
February 16, 2024
BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz