Frank Adinolfi | Page 31

Ian Martin is a true gentleman, scrupulously honest and pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in Germany and shipment to the U.S. Otto's (now BMW of West Chester) is a wonderful dealership, both for sales and service. More

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I enjoyed working with Robert Madden. He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead o He's a very skillful sales advisor who helped me to minimize the sometime tedious and worrisome process of buying a car. He was always a step ahead of me in explaining questions or concerns I had about purchasing a used car. The added bonus for me was Robert's demeanor- he is friendly and engaging so I was never reluctant to repeat questions to him about matters that he had already addressed. More

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Always a great experience with Robert and the Otto’s team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and cert team. He works tirelessly to make sure you get what you want. Knowledgeable, courteous, friendly, an all around great guy. This is my second and certainly not last experience with Robert and the Otto’s team. More

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I love working with justice always goes the extra mile always takes care of us always takes care of us More

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Justice provided me a BMW that was made for me. The X4 is our 6th BMW from Otto's. I had a great experience due to Justice's attention to detail and competency. We have been customer of Otto's and Just is our 6th BMW from Otto's. I had a great experience due to Justice's attention to detail and competency. We have been customer of Otto's and Justice for almost 15 years. Outstanding job, team! More

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Great experience...first BMW CPO & Scott was able to get my deal done within the time frame that I needed. Had service work done two weeks later & Frank was awesome as well. my deal done within the time frame that I needed. Had service work done two weeks later & Frank was awesome as well. More

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Welcoming and informative. No pressure to purchase. Testing driving accommodations were a breeze. Testing driving accommodations were a breeze. More

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It has been always a good experience dealing with Otto’s BMW. This time was no different. I do trust the staff and the service provided. Dealing with Scott Gately was a pleasure. BMW. This time was no different. I do trust the staff and the service provided. Dealing with Scott Gately was a pleasure. More

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Scott made buying my car a great experience as always. My X3 is the third BMW purchased from Scott. He is professional and personable. Scott has to be Otto’s MVP ! X3 is the third BMW purchased from Scott. He is professional and personable. Scott has to be Otto’s MVP ! More

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SECOND TO NONE! I have been a BMW customer all over the world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. Ian Welsh is very professional, friendly, knowledgeable, and could not have made the trade in process any easier. More

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