Frank Ballendux
Frank Ballendux at Griffin Ford

Frank Ballendux | Page 13

New Car Sales Consultant

Griffin Ford

1940 E Main St
Waukesha, WI 53186

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Frank Ballendux

October 16, 2019

Dealership Rating
Employee Rating

You did a new transmission after only 80,000 miles on my Esc Bought my first Ford, a 2013 Ford Escape, and had 80,000 miles on it when the transmission went. Seriously! What transmission goes after only 80,000 m More

by MARCIABUFTON
Recommend Dealer
No
Oct 16, 2019

Griffin Ford responded

Hello Marcia and thank you for your feedback. In discussing your comments with our General Manager at Griffin Ford, he wanted to offer his apologies to you for the inconvenience you have experienced. We want to help and understand your frustration. The life of a transmission cannot be predicted and is dependent on various factors like the service and maintenance of the transmission and even driving patterns. We urge you to work with our Service Department to get the most value for your repair however. And, we sincerely hope to be of service to you.

October 15, 2019

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Employee Rating

Awesome Great service great car. Frank and Anton are the best. I have 2 Fords now and will be buying a third from them next year More

by ANDREW.AUDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anton Lak

Oct 16, 2019

Griffin Ford responded

Why thank you so much for your (repeat) business! Griffin Ford (and Frank and Anton) truly value it. And, we love hearing your feedback. We appreciate the kind words and look forward to seeing you again!

September 30, 2019

Dealership Rating
Employee Rating

Leasing was easy. That you Frank for making the lease of a car for my daughter easy and painless. Was planning to purchase a new car but leasing was easier. More

by KC.JAR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

Griffin Ford responded

We are so pleased to hear you were pleased! Thank you very much for your feedback and review of your experience. Griffin Ford looks forward to serving you in the future. We hope your daughter continues to love her ride, too!

September 27, 2019

Dealership Rating

Service on Mustang Had car serviced in less than 30 minutes. Have always had the car serviced here and will be in the future. Friendly service writers and staff. More

by 1FLYHIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

Griffin Ford responded

Thank you very much for your kind words. Griffin Ford is committed to providing excellent customer service and we are pleased to hear you felt that. Take care!

September 25, 2019

Dealership Rating
Employee Rating

Frank helped me while on Vacation While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phil More

by R.Walbrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren Sweeney , Phillip DeSalvo

Sep 26, 2019

Griffin Ford responded

Thank you very much for your kind review of your experience at Griffin Ford. We so appreciate it, as we do your business. We've put together a wonderful, committed team a the dealership and enjoy hearing they are completely satisfying our customers. Take care.

September 24, 2019

Dealership Rating
Employee Rating

Bought New Car / Service Work Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this deal More

by Ocho 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2019

Griffin Ford responded

Thank you so much for your feedback. Griffin Ford and our entire staff really appreciates it. We strive to deliver happy customers and value hearing we are on the right track! Take care.

September 19, 2019

Dealership Rating
Employee Rating

Service in a crunch I needed service on short notice while I waited. Jeff and Steve made an appointment to remedy a service that was missed on my F250. They got it done i More

by John T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren Sweeney , Jeff Windpassinger, Steve Ahrens

Sep 20, 2019

Griffin Ford responded

Hi John and thank you for this feedback! Griffin Ford truly appreciates it. We love to deliver satisfied customers and appreciate your retelling of your experience. Take care.

September 07, 2019

Dealership Rating
Employee Rating

Ford Ranger Lovin' the truck. The Ford Ranger should be Fords #1 seller. Frank is great guy to deal with and knows his stuff. Texted after hours with a question More

by JTwohill
Recommend Dealer
Yes
Sep 12, 2019

Griffin Ford responded

Thank you so much for your kind review of your experience with Griffin Ford. We all love hearing your feedback, especially Frank! We hope you love that new truck and come visit us again. Take care.

September 07, 2019

Dealership Rating
Employee Rating

Awesome Frank makes things so easy from the beginning and all the way to the end when your driving away in your new car, hassle free. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Griffin Ford responded

Dave, thank you for your wonderful response to the quality of service our Staff provides! Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 27, 2019

Dealership Rating
Employee Rating

Fixing of our Truck Unfortunately our truck that we leased in November got hit last week. Keith at Griffin Ford was extremely knowledgeable and explained the process to u More

by SchwB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2019

Griffin Ford responded

Ah, you ran into two of our best! Thank you very much for the kind words and your continued business with Griffin Ford. We all truly appreciate it. Take care!

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