Frank Ballendux | Page 2

Fast easy process. Frank found exactly what I was looking for in less than a day. Mel was great to work with. 10 out of 10 Frank found exactly what I was looking for in less than a day. Mel was great to work with. 10 out of 10 More

by wjeffery73 Verified Customer Verified Customer

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I never thought I'd be writing a review like this, but my experience at Griffin Ford was nothing short of an absolute disaster. To say I'm disappointed would be a severe understatement. First, let's talk experience at Griffin Ford was nothing short of an absolute disaster. To say I'm disappointed would be a severe understatement. First, let's talk about their blatant overpricing of the Mustang Mach E. It's no secret that the Mach E is a hot vehicle, but Griffin Ford has taken advantage of the demand by inflating their prices to astronomical levels. Not only were they asking for thousands over MSRP, but they also had the audacity to include unnecessary add-ons and fees, further inflating the final price. This predatory pricing is an insult to car buyers and has no place in a reputable dealership. Now, onto their appalling customer service. From the moment I walked in, I was treated like an inconvenience rather than a valued customer. The sales staff seemed more interested in chatting amongst themselves than attending to my needs. When I finally managed to get their attention, I was met with a dismissive attitude and was constantly pressured to make a decision on the spot. When I questioned the outrageous pricing of the Mustang Mach E, they tried to justify it with laughable excuses, such as "limited availability" and "exclusive features." What's worse, they became increasingly rude and condescending when I refused to accept their unreasonable offers. After multiple attempts to negotiate a fair price, I finally decided to walk away. I couldn't believe how I was treated and was left feeling disrespected and taken advantage of. In conclusion, if you value your time, money, and dignity, avoid Griffin Ford at all costs. Their outrageous pricing and abysmal customer service are a disgrace to the automotive industry. I will never return, and I urge others to steer clear of this dealership. More

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Attentive,Efficiency,and best deal around! Frank B you'll never buy from anyone else! Frank B you'll never buy from anyone else! More

by Kristie S. Verified Customer Verified Customer

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Been a customer for about 10 years. Would definately recommend if you are looking for great customer service@ Would definately recommend if you are looking for great customer service@ More

by GRANMADCATHY Verified Customer Verified Customer

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Yet again Griffin Ford amazes me! They always go above and beyond what I ask for and great experience from start to finish. John K and Brandon Mac in used sales did a great job and so They always go above and beyond what I ask for and great experience from start to finish. John K and Brandon Mac in used sales did a great job and so did PJ in Fiance! Thanks guys for such a great experience and I will be back again to buy more vehicles from Griffin Ford. More

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The staff was very professional and helpful and explained everything thoroughly it was a pleasure to do business. everything thoroughly it was a pleasure to do business. More

by NBABICH Verified Customer Verified Customer

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Our experience purchasing our new 2022 Ford Explorer from Griffin Ford was one of no pressure and patience. Our Salesman Peter Tagtow listened to my wife and I when we explained our situation and what we wer Griffin Ford was one of no pressure and patience. Our Salesman Peter Tagtow listened to my wife and I when we explained our situation and what we were looking for. He showed us what was available and allowed us the time we needed to make our decision, not rushing us at all. After making our decision on which Explorer we wanted and agreeing on a fair price he introduced us to Sam Cottrel in Finance who worked with us on closing the deal, saving us money and getting us a great APR and payments that we can afford. More

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Caleb was very conscientious and wanted to make sure we were satisfied with our purchase. The staff was very kind and helpful. We really like our new Ford F-150. Keep up the good work. were satisfied with our purchase. The staff was very kind and helpful. We really like our new Ford F-150. Keep up the good work. More

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Friendly service. Purchased new car and was delivered at specified time, answered all my questions, and process was very smooth. Purchased new car and was delivered at specified time, answered all my questions, and process was very smooth. More

by Ryan Verified Customer Verified Customer

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Love Griffin Ford! Always courteous, very helpful and always take great care of my vehicles Always courteous, very helpful and always take great care of my vehicles More

by Stratmaster Verified Customer Verified Customer

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