Frank Barnett | Page 20

Exceptional Customer Service My Wife decided she couldn't see very well when driving our Lincoln Town Car and she would like to try a mid size SUV. She thought the added height w My Wife decided she couldn't see very well when driving our Lincoln Town Car and she would like to try a mid size SUV. She thought the added height would help her see the road better So weand also make it easier for her to get in and out of parking spots. So we had received an offer from Nick Nicholas Ford in the mail and I called Ana Sims, one of the Sales Reps. for the dealer. I had bought a vehicle from her previously and I was extremely pleased with her service and follow up. I made an appointment with her and at the last minute had to cancel it. I called and made an appointment for the next day and went to the dealership at the appointment time and after a short wait she came out from her office and greeted my wife and I with a big smile and hug. She apologized for the wait and explained that she had a customer and if we desired we could work with her partner Sales Associate Gary Noffsinger as expeditiously as possible due to some other staff being short handed. But Gary was very good for us to work with and we took a couple of test drives in two different Ford Edges and my wife decided she wanted the Titanium model. As the saying goes "a happy wife is a happy life"!!! So we traded the Lincoln Town Car for the Ford Edge Titanium. Needless to say we are thrilled with the new car and we shall continue doing business with Nick Nicholas Ford in Inverness for all our automobile business. Contrary to popular opinions about car sales people working with Ana and Gary was trouble free and without any hiccups Gary and Ana we thank you for your wonderful service and follow up. Sincerely, George and Rosemary Van Teslaar. More

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Great People At Nick Nicholas Ford Had a wonderful buying experience. Eli was patient helpful and kind. He allowed me any time that I needed but was quick and professional it making the Had a wonderful buying experience. Eli was patient helpful and kind. He allowed me any time that I needed but was quick and professional it making the buying experience effortless and timely. Everyone around the dealership is friendly and just a fantastic bunch of people. Thanks Guys (and gals) I appreciate all of your hard work! More

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an unusual low pressure experience. Wayne is very professional. For the first time in my life I didn't mind the wait in getting the details resolved. Glad we had Wayne he knows the drill Wayne is very professional. For the first time in my life I didn't mind the wait in getting the details resolved. Glad we had Wayne he knows the drill, doesn't waste time and I believe he is a square shooter. Looking forward to using the service dept. as needed. More

by walterclampffer Verified Customer Verified Customer

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My 2019 F150 The salesman, Adrian “Dee” Knight was fantastic. From start to finish he was friendly, courteous and ensured all our questions were answered. Others The salesman, Adrian “Dee” Knight was fantastic. From start to finish he was friendly, courteous and ensured all our questions were answered. Others in the dealership, which I have used, for several years, are always helpful. This is our third vehicle purchased from Nick Nicolas Ford. This dealership goes above and beyond in its support of Military Veterans. More

by KENNETH_1513 Verified Customer Verified Customer

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A day I won't forget Well I went to Nicholas Ford to try and lease a car as I had sold my Kia. After I sold that car, I realized that I felt trapped and couldn't go anywh Well I went to Nicholas Ford to try and lease a car as I had sold my Kia. After I sold that car, I realized that I felt trapped and couldn't go anywhere. I came in to Nick Nicholas with intention to lease a car, but the more I thought about it I came to the conclusion it would be better to buy a car. Your sales person, Kim Williams was the first person I met. She was very efficient and made me feel comfortable. We spent a few hours together. She showed me the Taurus LX, though it was a 2003 it still looked good. We took it out for a trial ride, I drove, and it seemed fine. I am a senior, I did not want a new car, just something small would be great. I only drive around here to shop and keep medical appointments. The Taurus is good for that. Kim was very helpful in explaining every thing in the vehicle. I would recommend Nicholas Ford to anyone that likes great service or attention to buy a vehicle. Bottom line I purchased the Taurus. More

by akitchen3 Verified Customer Verified Customer

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Great dealership. Fair and honest. Michelle was wonderful to work with. Enjoyed a great experience buying a vehicle from her and Nick Nicholas Ford. Recommend this dealership to anyone Michelle was wonderful to work with. Enjoyed a great experience buying a vehicle from her and Nick Nicholas Ford. Recommend this dealership to anyone looking for a new/used vehicle. More

by fmgirardini Verified Customer Verified Customer

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Selling Ruby Red 2015 Mustang to Nicholas Ford Rex Adair Sales Rep, assisted us w/our transaction. Professional, knowledgeable, helpful, courteous. We will highly recommend him and the staff of Nic Rex Adair Sales Rep, assisted us w/our transaction. Professional, knowledgeable, helpful, courteous. We will highly recommend him and the staff of Nicholas Ford in Inverness, Florida. The Finance Director, Mr. Barnett was extremely helpful in completing this transaction. We could not have asked for a better team of Ford Employee's to work with. They were simply Amazing! We have Always been Ford people & Always will be. This Dealership goes above & beyond Every Time for Every Customer! You can be sure we will recommend Nicholas Ford Dealership in Inverness, Florida to everyone we know. This dealership makes Customer Service a top priority. More

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the best service ever they are the best dealers that I have ever worked with. Ana has been seals person that I have bought all my trucks and cars from . I have bought 22 they are the best dealers that I have ever worked with. Ana has been seals person that I have bought all my trucks and cars from . I have bought 22 cars and truck from Ana . But I have to say that every body at this dealership has been the place to go to for buying a new or used auto. More

by swamprat Verified Customer Verified Customer

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My Review Over all a good dealership. I feel that I probably could have gotten a better price elsewhere. Sales people are very slow to get back to you with a pr Over all a good dealership. I feel that I probably could have gotten a better price elsewhere. Sales people are very slow to get back to you with a price. More

by AHERNDON1 Verified Customer Verified Customer

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Great people Eli helped me when I went in to buy a vehicle. The process was easy & a great experience. Not a pushy salesman at all definitely 5 stars all the way Eli helped me when I went in to buy a vehicle. The process was easy & a great experience. Not a pushy salesman at all definitely 5 stars all the way! More

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