Frank Caruso
Frank Caruso at Porsche Orland Park, A Joe Rizza Dealership

Frank Caruso | Page 9

Brand Ambassador

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Frank Caruso

September 20, 2022

Dealership Rating
Employee Rating

Frank was very helpful and responded quickly on my remote purchase. The car was shipped and arrived with trash and not completely clean on the inside. I also asked for a few things I did not receive. More

by dave@powerengineersllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Dave, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 20, 2022

Dealership Rating
Employee Rating

Always excellent service, always fixes the issue the first time, and always excellent customer interaction. More

by ErikDevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Tony Rizza, Tim Thornton , Mohamed Aboutabl, John Kitzmiller

Sep 21, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Erik, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 15, 2022

Dealership Rating
Employee Rating

Great, fast service! Everyone involved was very helpful. Very happy with my new car. Thanks Frank! More

by OLIVERREGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski

Sep 16, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Oliver, for your feedback on your recent visit to Porsche Orland Park, A Joe Rizza Dealership. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

September 14, 2022

Dealership Rating
Employee Rating

Friendly, timely and efficient. Very good follow up and explanation of service work being done. More

by jim_giobbia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tim Thornton

Sep 15, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Jim, Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

August 30, 2022

Dealership Rating
Employee Rating

I was And continue to be treated very well. I’ve experienced great service too More

by JSTVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Belcher , Brett Domark, Mike McElree

Aug 31, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 06, 2022

Dealership Rating
Employee Rating

I want to thank Tim Chris & Frank for there great customer service. Chris was very patient with me he answered all of my questions and explain the difference in the Cayenne and Macan. I believe this More

by Epitts472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski, Tony Busuego, Tim Thornton , John Kitzmiller

Aug 08, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us, Ernest! We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again!

Aug 09, 2022

Epitts472 responded

You are more than welcome, I’m looking to do more business in the future.

August 03, 2022

Dealership Rating
Employee Rating

Mohamed Aboutabl ,General manager was excellent dealing with, return call after hours and told me repeatedly if there’s anything that I need please contact him. Introduced me to his staff when I arrived,de More

by Kevin Nesbitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski , Mohamed Aboutabl

Aug 03, 2022

Kevin Nesbitt responded

I have purchase a car out of state, dealership was responsive getting me the information that I request to review.Sent down payment same day. Arrive at dealership three days later everything was prepared paperwork, car detailed etc. . Staff was excellent to work with. Thank You Kevin Nesbitt

July 28, 2022

Dealership Rating
Employee Rating

Outstanding are buying experience. The process was painless and low pressure. They provided fair value for my trade. More

by DMART84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

July 15, 2022

Dealership Rating
Employee Rating

The Dealership personnel that I encountered were friendly, very knowledgeable, accommodating, honest, respectful, and professional. More

by ALGJR10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Rizza

Jul 16, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, Frank and Tony look forward to having you as one of our valued customers for many more years to come!

July 14, 2022

Dealership Rating
Employee Rating

Outstanding experience and the low risk way purchasing a new vehicle should be. I enjoyed my experience. More

by DMART84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Rizza

Jul 16, 2022

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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