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Frank Castagna
168 Reviews
168 Reviews
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168 Reviews of Frank Castagna
Verified Customer
January 08, 2026
This place provides with great customer service experience and attention to detail! It will make you feel comfortable about your car’s service. experience and attention to detail! It will make you feel comfortable about your car’s service. More
by TPMOREL
Other Employees Tagged: Gabi in service
January 02, 2026
I recently bought a new truck from Delray GMC and wanted to add a bed cover to the vehicle. We ordered the cover and went for the appointment, we decided to wait while they installed. Two hours later the to add a bed cover to the vehicle. We ordered the cover and went for the appointment, we decided to wait while they installed. Two hours later the service manager came out said they ordered the wrong one it would not fit. Accidents happen the two hours was kind of ridiculous but understood. Drop the vehicle off the second time to get the cover installed and when I come back to pick up and pay for the service the price has gone up $600.00, I ask to speak to the manager and he says let me see what I can do he says he can drop the price $200. I am not the type to argue or throw a fit, I pay the bill and leave. I have a written quote from the dealer showing the price of the cover and the install and they basically bait and switched me. When I bought the truck the sales rep was nothing but professional and courteous I did not haggle on price or terms. The service department is not the same to provide a written quote and then change after the fact is wrong. On top of the poor experience the install was not up to the standards you would expect of a GMC service department. They screwed holes in the bed of the truck (that were left unfilled) for no reason, and installed drain tubes in the middle of the bed so you can't slide anything to the back of the bed. More
by MATT
Other Employees Tagged: Robert Heinsohn, Michail Diduch, Scott Bartsch
December 11, 2025
As always, Casey delivered exceptional service—professional, confident, and truly skilled. . He’s always so professional and confident in what he does. service—professional, confident, and truly skilled. . He’s always so professional and confident in what he does. More
by Happy car
Other Employees Tagged: Robert Heinsohn, Michail Diduch, Scott Bartsch
November 11, 2025
Over all I have no issues, workmanship with mechanics good , dealership clean plus schedule times where keep and completed on time. good , dealership clean plus schedule times where keep and completed on time. More
by MP3LESS
Other Employees Tagged: Pat Frenna, Daris Marshall
November 03, 2025
Having my Buick serviced at Delray was a pleasure. The staff is very helpful and the waiting area is clean and comfortable. The car was ready in a timely fashion The staff is very helpful and the waiting area is clean and comfortable. The car was ready in a timely fashion More
by ADRIENNEDENMARK
Other Employees Tagged: Kyle was most helpful in explaining how the heating and cooling systems work. He also helped teach me the newest changes radio technology he’s a great asset to the staff
November 02, 2025
From the moment I arrived for my appointment I was well taken care of. Frank made sure my car was serviced. Kyle was asked to tutor me on the my problems learning the newest changes on the dashboard. He di taken care of. Frank made sure my car was serviced. Kyle was asked to tutor me on the my problems learning the newest changes on the dashboard. He did a wonderful job. My visit was a great experience. More
by ADRIENNEDENMARK
Other Employees Tagged: Kyle
October 30, 2025
Everything went fine. The engine was checked to make sure I didn’t have the bad engine the 6.2 and it passed the test. The oil was changed with the new 40 weight grade. The engine was checked to make sure I didn’t have the bad engine the 6.2 and it passed the test. The oil was changed with the new 40 weight grade. More
by Heyciv
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