Frank Castellon
Frank Castellon at Fritts Ford

Frank Castellon | Page 7

Internet & Leasing Manager

Fritts Ford

8000 Auto Dr
Riverside, CA 92504

Contact Me
5.0
85 Reviews

Family is the most important thing, Father of 3, Car enthusiastic, anything with wheels. Sports Fanatic. Food Lover. & GOD.

Dealership Experience

9 yrs, 6 mos

Industry Experience

21 yrs

Languages Spoken

English English

Spanish Spanish

5.0

85 Reviews

Write a Review

85 Reviews of Frank Castellon

June 29, 2023

Dealership Rating
Employee Rating

Spoke to frank today he called to follow up with me on my new purchase took the time to listen to me. More

by raybaja2001
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frank

June 26, 2023

Dealership Rating
Employee Rating

This is a very friendly and knowledgeable sales and finance department. Service department is not a great prior experience. They have been rude, terrible communication on contacting customers, the p More

by Tntmessmer
Sales Price Transparency
Recommend Dealer
Yes
Jul 16, 2023

Fritts Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (951) 687-2121 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 26, 2023

Dealership Rating
Employee Rating

Frank was excellent with customer service and knowledge. Majid in Finance is very knowledge answers all questions and explains everything very well. More

by Tntmessmer
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nick Arfman, Evonne Gomez

Jul 16, 2023

Fritts Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 23, 2023

Dealership Rating
Employee Rating

Frank was an excellent sales manager. Knowledge of the trucks made our needs match the perfect truck. His kindness and Communication skills made us feel so comfortable. We will refer h More

by Lynda Vaughan
Sales Price Transparency
Recommend Dealer
Yes
Jul 17, 2023

Fritts Ford responded

Hi Lynda, thank you for your kind review; we are happy to pass along your comments to the team here at Fritts Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff. Plenty of cars to choose from and test drive are offered More

by ARFAN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2023

Fritts Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2023

Dealership Rating
Employee Rating

They have a huge selection of cars and trucks to choose from. Great customer service and very friendly and knowledgeable staff. More

by TOPNACH12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Fritts Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

Dealership Rating
Employee Rating

I had a great experience with Frank and Evonne! They were quick to reply to email. There was no pressure and no games. More

by AMY-PROVOST
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evonne Gomez

Jul 14, 2023

Fritts Ford responded

Hi, thank you so much for your positive comments about Fritts Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2023

Dealership Rating
Employee Rating

Very clean and professional at Fritts Ford hut also everyone is friendly. I have bought several cars here over the years. More

by DALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Fritts Ford responded

Hi Dale, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2023

Dealership Rating
Employee Rating

Easy purchase Very friendly staff delivered the vehicle as we needed Will differently recommend to others More

by LKEEPERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 22, 2023

Dealership Rating
Employee Rating

Frank, my sales rep was very professional. He made my purchase very fast and easy. More

by Viviana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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