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Frank Castellon

Overview Reviews (85) Inventory (241)

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Frank Castellon

Frank Castellon | Page 6

Internet & Leasing Manager

Fritts Ford

8000 Auto Dr
Riverside, CA 92504

Family is the most important thing, Father of 3, Car enthusiastic, anything with wheels. Sports Fanatic. Food Lover. & GOD.

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5.0

85 Reviews

Family is the most important thing, Father of 3, Car enthusiastic, anything with wheels. Sports Fanatic. Food Lover. & GOD.

Overview Reviews (85) Inventory (241)

Dealership Experience

9 yrs, 6 mos

Industry Experience

21 yrs

Languages Spoken

English

Spanish

5.0

85 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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85 Reviews of Frank Castellon

August 18, 2023

Dealership Rating

Employee Rating

Come get a vehicle new or pre owned let us make this a memorable experience memorable experience More

by BigBroncoOwner

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Arfman

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August 17, 2023

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Employee Rating

Very good dealer, best experience I had buying a car, definitely I recommend this dealer definitely I recommend this dealer More

by IRWIN_VALD21

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brittney Black

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July 29, 2023

Dealership Rating

Employee Rating

Frank Castellon is the best sales person I've ever worked with. Kind, helpful, patient. The best! with. Kind, helpful, patient. The best! More

by bmetsker

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 03, 2023 -

Fritts Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2023

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Employee Rating

The guy I was dealing with was nice. The woman trying to sell me the warranty was a little pushy…When negotiating the price I had to go thru several people though. The woman trying to sell me the warranty was a little pushy…When negotiating the price I had to go thru several people though. More

by JONATHONEARLGREEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maritza Gatewood, Brittney Black , Mark McGinnis

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Jul 28, 2023 -

Fritts Ford responded

Hi, we appreciate your feedback. Please let us know if you have any additional questions about the services you received and thank you again for choosing Fritts Ford!

July 25, 2023

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Employee Rating

My Husband and I had a great experience with Fritts Ford. The car buying process was fast and easy! The car buying process was fast and easy! More

by April T

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 30, 2023 -

Fritts Ford responded

Hi April, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2023

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I bought my dream car ! ! This was the best experience I’ve had on purchasing a vehicle thanks to Fritts Ford internet department but especially Frank Castellon internet Mana ! This was the best experience I’ve had on purchasing a vehicle thanks to Fritts Ford internet department but especially Frank Castellon internet Manager he made this experience easy smooth and memorable ! More

by brendagarcia1313

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 31, 2023 -

Fritts Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

July 23, 2023

Dealership Rating

Employee Rating

They were helpful and resourceful in helping us make a purchase with them. I recommend Frank. purchase with them. I recommend Frank. More

by dlongmarriages

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 29, 2023 -

Fritts Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

July 17, 2023

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Employee Rating

I had a smooth experience. I found the car I wanted online, came in pre-approved with my credit union, and the purchase of my vehicle was smooth. I found the car I wanted online, came in pre-approved with my credit union, and the purchase of my vehicle was smooth. More

by GYMGIRL951

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 20, 2023 -

Fritts Ford responded

Hi, thank you so much for your positive comments about Fritts Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2023

Dealership Rating

Employee Rating

No hassle in trying to get me out of my lease and into another vehicle another vehicle More

by GONZALESJESSE174

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 20, 2023 -

Fritts Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2023

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Employee Rating

I appreciated the thorough explanation of all the features on my vehicle as well as a second explanation on how to activate them.. features on my vehicle as well as a second explanation on how to activate them.. More

by greg.shepherd61

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jul 17, 2023 -

Fritts Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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