Frank Charles | Page 4

Simply the besry Great service at Mercedes of Edmond. 5 star EVERYTHING! Work done on time as promised and loaner car was fabulous. Made me realize that I need to upg Great service at Mercedes of Edmond. 5 star EVERYTHING! Work done on time as promised and loaner car was fabulous. Made me realize that I need to upgrade my Benz. More

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Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Every person is highly trained, attentive and helpful! Highly recommend! More

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Awesome service Everything is always top drawer. I am always pleased with Frank and Marleana. Keep up the great work. The new location is less convenient however. Everything is always top drawer. I am always pleased with Frank and Marleana. Keep up the great work. The new location is less convenient however. Alice More

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Great service Terrrific facility but the people make the dealership. We have purchased 3 new Mercedes from this dealer and been very happy with the quality of the Terrrific facility but the people make the dealership. We have purchased 3 new Mercedes from this dealer and been very happy with the quality of the vehicles and the service provided. More

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2017 Mercedes C300 The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard More

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Excellent Customer Service/Beautiful & Efficient Facility If you own a Mercedes-Benz, you know that your car requires the upmost care for when there are problems or if you simply need an oil change. Everyone If you own a Mercedes-Benz, you know that your car requires the upmost care for when there are problems or if you simply need an oil change. Everyone in the facility is always eager to help and make sure you're doing good, whether you're waiting comfortably in the lounge area or getting a latte from their awesome Starbucks brew station, They always take care of me whenever I need an oil change or if i'm having warranty work done to my vehicle like I did at my most recent visit. If you are looking for a place who truly cares about their clients and provides a high quality service to your 'metal baby' then look no further than MB of OKC! More

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Clean up My ML-350 was in for 30,000 service. On pick-up, I did not notice several areas of grease/hand prints along the headliner. I contacted the service d My ML-350 was in for 30,000 service. On pick-up, I did not notice several areas of grease/hand prints along the headliner. I contacted the service dept. who asked that I bring the vehicle in for clean up and the use of a loaner vehicle. No questions asked. Vehicle was detailed inside and out. It looked NEW! Thank you for correcting this item without hassle! More

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Very accomidating Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands More

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They go out of their way to help you. I can’t say that my problem was corrected with the adaptive cruise control but they tried. They worked on it 4 different times and kept it for more t I can’t say that my problem was corrected with the adaptive cruise control but they tried. They worked on it 4 different times and kept it for more than 3 days twice but the cruise goes off for no reason. It can be turned back on after going 4-5 miles. It is very sporadic. I don’t know if anyone called MB factory. More

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Replacement of Voice Control Module Nick and the parts manager were very helpful, he kept me posted on the arrival of parts and completion of repairs. I really appreciated the loaner ca Nick and the parts manager were very helpful, he kept me posted on the arrival of parts and completion of repairs. I really appreciated the loaner car. Ron White replaced the batteries in my key, More

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