Frank Cisneros | Page 4

Miguel and Luis Ceja were great! Customer service from everyone is always amazing! I only go to this dealership Customer service from everyone is always amazing! I only go to this dealership More

by sierrashoup Verified Customer Verified Customer

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I’ve purchased new vehicles from McPeek’s as well as having most vehicles also serviced in their service department. I’ve only had one minor negative experience in over 11 years with the service departm having most vehicles also serviced in their service department. I’ve only had one minor negative experience in over 11 years with the service department. The customer service on both sides goes above and beyond what I’ve experienced at any other dealership. The place is immaculate. More

by dezrattbob Verified Customer Verified Customer

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You can't beat FREE oil change at all. But, my service advisor was very knowledgeable and also professional the whole time I was waiting and asking ???s. Will go back again. But, my service advisor was very knowledgeable and also professional the whole time I was waiting and asking ???s. Will go back again. More

by GTq Verified Customer Verified Customer

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Repair on recall was fast, had the car back in no time. I’m very pleased. I’m very pleased. More

by barryh3 Verified Customer Verified Customer

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I purchased a new truck in 2022 from this dealership and because of the customer service and professionalism of the this dealership and my salesman Todd I actually went back and bought another so I am the p because of the customer service and professionalism of the this dealership and my salesman Todd I actually went back and bought another so I am the proud owner of two 2022 rams one for its pulling power and one for commuting, I couldn't be happier when I go in for service I always feel like I'm their must important customer, I'm in my 60's now and I have purchased other vehicles from other dealerships in the past but this dealer is the best. It took some time to find a dealer I can trust. Thank you for the opportunity to share my story. Mark N. More

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Very helpful and good customer service. Mike is super knowledgeable and friendly. Will definitely return. Mike is super knowledgeable and friendly. Will definitely return. More

by mc20599 Verified Customer Verified Customer

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I trust McPeeks Ram with our work fleet of Ram trucks and our personal use Ram, Durango and Jeep for over 6 years. They are always attentive of our time and provide a convenient shuttle. The service writers our personal use Ram, Durango and Jeep for over 6 years. They are always attentive of our time and provide a convenient shuttle. The service writers are great at providing updates and accurate quotes. More

by louis22 Verified Customer Verified Customer

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Booked an appointment at 12:30 for Oil change, tire rotations and 2 recalls to be taken cared of. They didn't start it until 2 hours later, then they tell me that my vehicle is ready but that they can' rotations and 2 recalls to be taken cared of. They didn't start it until 2 hours later, then they tell me that my vehicle is ready but that they can't do the recalls because they cant order parts for it yet. I said ok when can I ou order them and they said they didn't know when. I was pretty frustrated by this point wondering why everything was taking so lon for an oil change and tire rotation. I paid for my services and they told me that they will bring my vehicle right out ..30 min later they still didn't bring my vehicle I asked someone what was going on they looked at my paper work and said let me look in to it. He came back 15 min later and said oh they are still working on it... what is the point of appointments if they are not going to be respected! I didn't get out of there until after 4pm Update After they did the tire rotation they didn't reset the tire pressure on the tires my rear tire are supposed to be at 80 psi and front 60 psi. They swapped them and didn't bother adjusting the pressure had to go to a tire shop to get tire pressure adjusted the way it should have been done! More

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I received great service! The work was done efficient and in a timely fashion! I will recommend this service department to anyone that asks! The work was done efficient and in a timely fashion! I will recommend this service department to anyone that asks! More

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I recently brought my car in for service and had a great experience from start to finish. The staff was friendly, professional, and took the time to clearly explain what work was needed and why. I appreciat experience from start to finish. The staff was friendly, professional, and took the time to clearly explain what work was needed and why. I appreciated that they provided a detailed estimate upfront and didn’t try to upsell unnecessary services. The work was completed on time, and my vehicle has been running smoothly ever since. The waiting area was clean and comfortable, and communication throughout the process was excellent. It’s clear they take pride in their work More

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