Frank DeLuca | Page 19

Let me tell you about Frank Deluca He “gets it” …. I won’t go into the entire story as I am not looking to put anyone on blast… but after having a not so great experience last week, Frank made a promi I won’t go into the entire story as I am not looking to put anyone on blast… but after having a not so great experience last week, Frank made a promise to solve the problem…. And kept his promise today. He went “the extra mile” literally by personally driving up to Sarasota this morning in a loaner just to pick up my wife’s car and hand deliver it to our home. I told him I was so impressed that I would love for him to come talk to our team at Galt Insurance Group bc we are always looking to learn from the best in all industries. If you are in the market to purchase or trade in a Mercedes, Frank is your guy. The world needs more customer service like this…. When there are mess ups at any level…. That is where the opportunity is! Under promise and over deliver… It is a winning formula in all aspects in life. Here is contact information: Thank you Frank 👊🏼 More

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Frank DeLuca went above and beyond in assisting me with a service issue. He is an enormous asset to your Company. service issue. He is an enormous asset to your Company. More

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Quick and professional while being very thorough in discussing potential options for my driving needs. discussing potential options for my driving needs. More

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I have been working with Frank for a couple years now. He is fantastic to work with and the dealership is fantastic to work with. He is fantastic to work with and the dealership is fantastic to work with. More

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My wife had a minor issue with her rim/tire, and Frank delivered with exceptional service and professionalism as usual. He suggested we bring it in ASAP and got it fixed for us right away. Thank you! delivered with exceptional service and professionalism as usual. He suggested we bring it in ASAP and got it fixed for us right away. Thank you! More

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I would never have gotten my Dream car if it were not for Frank Deluca. Frank and his amazing Team go above and beyond. Can’t find better and more personable professionals in Naples. Thank you. Frank Deluca. Frank and his amazing Team go above and beyond. Can’t find better and more personable professionals in Naples. Thank you. More

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Frank DeLuca is amazing! I recently bought a used but new to me 2008 Mercedes S550 with 191K from a friend. Frank was not involved in the sale but took the time to come out t I recently bought a used but new to me 2008 Mercedes S550 with 191K from a friend. Frank was not involved in the sale but took the time to come out to the parking lot with me after my gym workout and go over all the features this fabulous car has. He is my guy for car knowledge most especially Mercedes. Thanks Frank, I know where I'll go for my next new car! Doug Harker More

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Frank made the Mercedes buying experience a pleasure. He's incredibly knowledgeable, professional and tremendously responsive. He personally addressed and took care of an issue we emailed him about after He's incredibly knowledgeable, professional and tremendously responsive. He personally addressed and took care of an issue we emailed him about after hours within fifteen minutes-calling us and arranging for a service check appt. first thing the following day on a Saturday. Absolutely exemplary service-thank you, Frank. More

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Frank, as always, was exceptional throughout the process. No 'selling' - just delivering on my expectations. Very Professional. No 'selling' - just delivering on my expectations. Very Professional. More

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Frank is a true gentleman and my experience with him and the team at Mercedes-Benz of Bonita Springs was the absolute best. From start to finish, Frank made purchasing my car seamless and a pleasure. I wi the team at Mercedes-Benz of Bonita Springs was the absolute best. From start to finish, Frank made purchasing my car seamless and a pleasure. I will never buy anywhere else and look forward to many years of many more Mercedes-Benz. Thank you Frank and Mercedes-Benz of Bonita Springs! More

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