Frank DeLuca | Page 27

In Michigan for the summer car went into limp mode as was hauled into Kalamazoo on July 31. Local dealer said something wrong with brake system. Needed part on back order and may take up to 6 weeks to comp hauled into Kalamazoo on July 31. Local dealer said something wrong with brake system. Needed part on back order and may take up to 6 weeks to complete. No loaners available and corporate said they couldn’t help with rental. I called Frank and explained the situation (even though he was in Florida and I was in Michigan). Frank took over and he contacted the Michigan dealer and MB Corporate trying to expedite repair and arrange for a rental. His efforts were made on August 3rd and August 4th(today). Dealer recently called had located the part and the car was ready for pick up! Whatever Frank did got the job done!!! You never see that highest level of customer care in this day and age! Great job Frank! More

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Mercedes of Bonita is a great place to buy a vehicle or have one serviced. When you go you have to use frank Deluca. He is trustworthy and always looking out for your best interest have one serviced. When you go you have to use frank Deluca. He is trustworthy and always looking out for your best interest More

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Frank DeLuca did a wonderful job selling us our new car. Frank is responsive, knowledgeable and makes the process seamless. I would highly recommend Frank and Mercedes Benz Bonita Springs for your new car p Frank is responsive, knowledgeable and makes the process seamless. I would highly recommend Frank and Mercedes Benz Bonita Springs for your new car purchase. More

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Frank DeLuca was fantastic and never rushed me into a sale. Highly recommended to everyone. sale. Highly recommended to everyone. More

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We will buy every vehicle in Florida from frank Not just his knowledge We know that we can trust him and the company Always great experience when we buy from frank Jim and Anna Hutchison his knowledge We know that we can trust him and the company Always great experience when we buy from frank Jim and Anna Hutchison More

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Franks is a down to earth person. He did everything right and was a pleasure to work with He knows the brand Thankyou He did everything right and was a pleasure to work with He knows the brand Thankyou More

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Frank made the new car buying experience both pleasant and enjoyable. He is an attentive listener and answered all of my questions. The entire process was quick and easy. Additionally, Joe Randazo, the and enjoyable. He is an attentive listener and answered all of my questions. The entire process was quick and easy. Additionally, Joe Randazo, the finance guy was easy and a pleasure to work with another five star employee More

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Frank DeLuca assisted me from over 600 miles away with a car I was interested in. He answered all of my questions, drove the car, and sent videos, etc. He was willing to hold the vehicle until I was able to car I was interested in. He answered all of my questions, drove the car, and sent videos, etc. He was willing to hold the vehicle until I was able to get there for purchase. He also helped to coordinate my rental drop-off for an easy transition. Thanks so much, Frank! More

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Frank was amazing. He made the process so smooth and quick. Best experience ever at a dealership thanks to Frank. He made the process so smooth and quick. Best experience ever at a dealership thanks to Frank. More

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Frank DeLuca excellent at not only knowing his MB products but also knows how to get his customers the “small” but major items car nuts need to keep their vehicles immaculate. ( touch up Paint, etc) products but also knows how to get his customers the “small” but major items car nuts need to keep their vehicles immaculate. ( touch up Paint, etc) & he does so in hours, not days, not weeks, probably making $000 to help a loyal customer. That quality of service & follow up in todays business world died years ago. Frank STILL knows the value of being there when you need help even w/the smallest items important to car lover. More

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