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Frank Donato

Overview Reviews (16) Inventory (533)

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Frank Donato

Frank Donato | Page 2

Sales Manager

Walser Hyundai

8100 Lakeland Avenue North
Brooklyn Park, MN 55445

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4.8

16 Reviews

Overview Reviews (16) Inventory (533)

4.8

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Frank Donato

November 29, 2025

Dealership Rating

Employee Rating

Did not receive my paper work that K signed even after I asked the saleman. asked the saleman. More

by sonnguyen03261974

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Nathan Meschke

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Nov 29, 2025 -

Walser Hyundai responded

So sorry that you did not receive your paperwork. We recently moved to e-sign and paperless documents with virtual copies, and our team should have provided you a printed copy upon request. I’ll have Frank reach out to you right away so we can get the copies of your documents to you as soon as possible. I truly apologize for the oversight.

Nov 29, 2025 -

sonnguyen03261974 responded

I understand that the paper work would be email to us and my son told Nathan after a few week that he check our email and it was not there. Nathan said he will check and respond but it been week and still nothing.

November 29, 2025

Dealership Rating

Employee Rating

I have been working with Frank and Rhett for years. Appreciate their professionalism. But most of all their friendliness and patience. I now feel like part of a family and not just a customer. I wi Appreciate their professionalism. But most of all their friendliness and patience. I now feel like part of a family and not just a customer. I will continue to refer friends/family to Hyundai. After moving to Iowa and my lease had come to an end, I still preferred working with Frank and Rhett. Thank you, guys, for making my transition comfortable. And I'm still making plans moving back to Minnesota. More

by brewer.sherry7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rhett Dressel

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Nov 29, 2025 -

Walser Hyundai responded

Sherry, thank you so much for this heartfelt review. It means the world to us that even after moving to Iowa you still choose to work with Frank and Rhett. Their professionalism, friendliness, and patience are exactly what we hope every customer experiences, and it’s wonderful to hear they’ve made you feel like family. We truly appreciate your continued trust and all the referrals you’ve sent (We will be sending something special your way). We’re always here for you, no matter the distance, and we’ll be ready to welcome you back home to Minnesota whenever you’re ready.

November 07, 2025

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Employee Rating

Very polite very professional answered all question job completed in record time got in at time of appointment completed in record time got in at time of appointment More

by bigrondotty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Samson Oyedokun

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Nov 09, 2025 -

Walser Hyundai responded

Thanks for the awesome review! Our team takes pride in being polite, professional, and efficient - sounds like we hit the trifecta! We appreciate you choosing us and look forward to breaking more ‘record times’ in the future.

November 05, 2025

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Employee Rating

I brought my car in for service and I really like the video the service technician sent me when the inspection happened. video the service technician sent me when the inspection happened. More

by RDRESSEL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rhett Dressel

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Nov 07, 2025 -

Walser Hyundai responded

Thanks so much for the great feedback! We’re glad you enjoyed the inspection video, it’s our way of keeping you in the loop and showing exactly what’s going on under the hood.

November 05, 2025

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Employee Rating

I had a good experience with them. When I purchased the car from them and when I noticed somethings that needed repair, they were more than willing to fix them and allowed me to use a When I purchased the car from them and when I noticed somethings that needed repair, they were more than willing to fix them and allowed me to use a rental while they had my car. More

by johnvindm

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathan Meschke

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Nov 05, 2025 -

Walser Hyundai responded

We appreciate the kind words! Sounds like Frank and Nathan took great care of you! We’ll make sure they get a gold star for this one. ⭐

October 27, 2025

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Employee Rating

The dealership is wonderful and they listen to your needs and wants closely. They work with you until they find exactly what you are looking for and are happy. and wants closely. They work with you until they find exactly what you are looking for and are happy. More

by vrcarmichael

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Swan, Josh Liddicoat , Adewolu Samson Oyedkun

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Oct 28, 2025 -

Walser Hyundai responded

We love hearing this! Thank you! 😄 Our team always aims to find the just right ride for every customer, and we’re so glad you felt heard and taken care of. Enjoy your new car and thanks for being part of the Walser Hyundai family!

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