Frank Granda
Frank Granda at Ford of Kendall

Frank Granda

SERVICE MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Frank Granda

November 16, 2024

Dealership Rating
Employee Rating

The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers More

by INCSTI1994
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Felix Ortega, Juan Jr Torres , Amelia

Nov 19, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Dealership Rating
Employee Rating

Excellent service and a professional customer service Mr frank very professional explained me what are the steps for to fix it my ford f 150 thanks so much for you excellent work More

by SALES@PENAAPPLIANCES.COM
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2024

Dealership Rating
Employee Rating

Outstanding costumer service. Very detail to resolve problems. Auto was ready when I was told. More

by PURPLERAINDND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Arencibia, Rafael Mendoza

Oct 27, 2024

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

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The best service one can get. They are out of the league. Frank and Frank’s team always ready to assist. More

by Ralph Luces
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Ford of Kendall responded

Hi Ralph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2024

Dealership Rating
Employee Rating

Always great service at Ford of Kendall, Felix and Frank the tech always go above and beyond. The whole staff is excellent! Highly recommend Ford of Kendall More

by Joelon305
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Arencibia, Felix Ortega , Julio M Lafaurie

Oct 12, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 24, 2024

Dealership Rating
Employee Rating

Had a recall issue, which was taken care of. I went late and day and was even given And Uber ride home and pick up the next day. Kudos to their customer service department really enjoyed it. The More

by pbithman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Do not remember the gentleman that took care of me also he was some type of service advisor, but he was on the ball was waiting for me next morning one I arrived in the Uber that they supplied nothing but praise for this service department

Sep 29, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 24, 2024

Dealership Rating
Employee Rating

The attention and service was exceptional. Chris was very diligent and helpful. Mr. Frank Granda answered all my calls and gave me the best of his services. I am very happy with my new car and More

by Janet M
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2024

Ford of Kendall responded

Hello Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 20, 2024

Dealership Rating
Employee Rating

Always a great service experience. Ralph takes great care of my truck and gets me in and out of service in a very timely manner. More

by SCHICKMAN
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2024

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 09, 2024

Dealership Rating
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Frank the service manager was great and. very knowledgeable. Excellent employee great asset to Kendal ford. More

by Cms3822
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 09, 2024

Dealership Rating
Employee Rating

Amazing service like always Frank from service was easy to work with and the Sales department very well organized More

by keylargo932
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Arencibia

Aug 15, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

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