Frank Guevara | Page 2

I had another great experience working with Frank at VW Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid clos Evanston. This is my second vehicle purchase with him, and once again he was thorough, attentive, and truly worked the deal in my favor. He paid close attention to every detail, made sure I received the most value for my trade-in, and helped secure a strong deal on my new vehicle. Frank is solid, professional, and genuinely cares about his customers. I appreciate his transparency, patience, and effort throughout the entire process. I highly recommend working with him if you’re considering a purchase. More

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Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. When we returned the following day, Ian had tracked down the perfect TAOS for me! I really appreciated Gilbert's patience and assistance as we negotiated the best deal on my new car as well as my trade in. Gilbert was also very helpful in getting me set up on the VW app and showing me many of the new features. GREAT EXPERIENCE! Thank you all! More

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Made the process of buying a vehicle smooth and enjoyable. Very knowledgeable and friendly staff! enjoyable. Very knowledgeable and friendly staff! More

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Very great customer service. Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their sales Never had this type of experience from any other dealers other than Volkswagen in Evanston. 100/10 will spread the word of this place and their salesman! Highly recommended More

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Frank was absolutely amazing. He had so much patience and just had an overall positive attitude. He had so much patience and just had an overall positive attitude. More

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Had great service! Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highl Frank and the team were awesome to work with, made purchasing my new 2025 Tiguan a smooth process, while providing incredible customer service! Highly recommend Frank and City Volkswagen of Evanston if you’re in the search of a Volkswagen! More

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As a woman with very little car experience, I walked in expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time expecting your typical salesperson trying to force you to buy a car but Frank was the complete opposite! He was so honest and genuine the entire time! He also had so much patience with all the questions I had. So if you are out there wanting a VW but you’re worried about your typical salesmen stigma COME HERE and ask for Frank!! I’m sure all the salespeople are equally as good but Frank was the person that helped me drive out with a new car. Thanks Frank :) More

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My experience with City Volkswagen of Evanston was A+ from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” m from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” me on a particular car. He listened to me and helped me find what I was looking for. He and the sales manager, Marcus, went out of their way to accommodate me. For example, driving to their dealership in the city to bring me a car that had the upgraded 2026 sound system, so that I could listen and compare it to the 2025 version. When it came to agreeing to the price and finalizing the deal, it was very easy and actually a pleasant experience. I love my new GLI and I loved working with all the folks at City! I’ll definitely be back! More

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I had an amazing experience at this dealership from start to finish. Frank was incredibly friendly, professional, and made the process super smooth. to finish. Frank was incredibly friendly, professional, and made the process super smooth. More

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Frank was very helpful in my process of purchasing my Taos, he made the online purchase simple and easy to understand, and answered all my questions. I highly recommend Frank! Taos, he made the online purchase simple and easy to understand, and answered all my questions. I highly recommend Frank! More

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