Frank Infelise
Frank Infelise at Bob Rohrman Schaumburg Kia

Frank Infelise

Finance Manager

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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4.8
14 Reviews

Industry Experience

23 yrs, 7 mos

4.8

14 Reviews

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14 Reviews of Frank Infelise

February 16, 2026

Dealership Rating
Employee Rating

Alex treated us so kindly. This was such a special purchase to us as we Alejandro as family. He was patient and answered any questions my wife and I had. He had known for a whi More

by Jose Espino
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Alejandro Arias , Gene

Feb 16, 2026

Bob Rohrman Schaumburg Kia responded

It was a pleasure assisting you both and ensuring all of your questions were answered. We’re thrilled you found the right pre-owned Lexus and appreciate being part of such a special purchase. We look forward to helping once more down the road.

January 20, 2026

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All is good and helpful too. .Did thier best to help with all resources..All good.. More

by Steve
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 20, 2026

Bob Rohrman Schaumburg Kia responded

Steve, thank you for choosing Bob Rohrman Schaumburg Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

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In my opinion this is THE BEST DEALERSHIP in Chicagoland. I have been through many different dealerships but this is a topnotch place.They have best deals,they are honest, no hidden surprises, no attached st More

by svetozar_parutev
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Pruitt, Zach Bowman

Jan 15, 2026

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2026

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Great easy straightforward experience working with the team. Everyone was calm and friendly and knowledgeable. Much better than the experience I had at another Kia in elmhurst (avoid that one in elmhurst More

by maxhoff44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

Bob Rohrman Schaumburg Kia responded

Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 07, 2026

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My experience buying our new Kia Carnival at Bob Rohrman Kia in Schaumburg was nothing short of incredible. From the moment we walked in, Tiffany and Alejandro took great care of us and made the entire car- More

by e_cicero1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2026

Bob Rohrman Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2025

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Brought car back day after purchase and one month later-not driving what I paid for More

by timscanlan2121
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Tiffany Tremmel, Zach Bowman

Dec 24, 2025

Bob Rohrman Schaumburg Kia responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 380-9762 when you have a chance. Thank you, and we look forward to hearing from you.

December 18, 2025

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Employee Rating

Javian is the sole reason we bought from your dealership. He made buying our new car like buying from a friend and not a pushy salesman. He went above and beyond to help us. More

by JASIN994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javion Van

Dec 18, 2025

Bob Rohrman Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers for many more years to come!

December 08, 2025

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Our experience at Rohrman Schaumburg was beyond excellent! Our experience began with much nervousness which was quickly abated by our warm and professional interactions with Devarj, a product speci More

by WEBERX6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Perez, Devarj Datcher , Gene (Sales Manager)

Dec 08, 2025

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 05, 2025

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Employee Rating

Over and above. Great service, not pushy, casual conversation and heard the assignment. Ran circles on the cold getting the cars that fit my criteria to make sure I More

by LBORCHERS17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Bob Rohrman Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

December 01, 2025

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Employee Rating

Great service and a wonderful experience working with the people of Kia Schaumburg! Big thank you to Valeriia and Gene! More

by Vadim Spitsyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valeriia Alieieva , Gene Shenkman

Dec 01, 2025

Bob Rohrman Schaumburg Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Kia!

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