Kwaune Amlin
Kwaune Amlin at Ford of Port Richey

Kwaune Amlin

Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Kwaune Amlin

October 04, 2026

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Employee Rating

Service rep explained everything. New Car salesman worked with us and even dropped off something to our house. Great job. More

by pachuff73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Zaker, Keyvin Castillo

Oct 04, 2026

Ford of Port Richey responded

Your note about our service rep’s clear explanations and the doorstep delivery reflects how our team values attentive service with your new Ford Explorer. Your praise means a lot to our team.

October 02, 2026

Dealership Rating
Employee Rating

Even tho he had computer issues when I arrived another tech stepped up to get me started. Work was done before time estimate given. Delivered what was expected on time. One small note, oil change notifica More

by JOEPWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember first guy who stepped in. Sorry. He was great

Oct 02, 2026

Ford of Port Richey responded

Knowing the work on your Ford Maverick was completed ahead of schedule and met your expectations means a lot to our service department. We apologize that the oil change reminder wasn’t reset and appreciate you bringing it to our attention. Thank you for the five-star rating and for trusting our service department.

September 01, 2026

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Employee Rating

First of all, Kwaune was AWESOME! He helped me understand my warranty. I also like the vehicle inspection that was done and the tire rotation during the oil change that I came in for. More

by EA142003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Ford of Port Richey responded

Knowing that Kwaune helped you understand your warranty is rewarding for our service department. We’re glad the inspection and tire rotation during your oil change went smoothly for your Toyota RAV4.

August 23, 2026

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Employee Rating

Worse service, service manager should be fired from last week experience you guys service has gone to ZERO More

by ravinesh2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2026

Ford of Port Richey responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 16, 2026

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Employee Rating

Es un muy buen servicio y eficiente muy buena atención y comprometidos con el trabajo que realizaron More

by MANUEL_ANTONIOHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Ford of Port Richey responded

Thank you for the five-star rating and your positive feedback. Knowing you found our service on your Ford F-150 efficient and attentive means a lot to our service team.

July 24, 2026

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Great service! Very convenient, Port Richey Ford picked my truck up for service and dropped it back off. Took care of all my concerns! More

by CKELLY1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Johnson, Rayann Gable , Logan Doers, Allen Dunlap

Jul 24, 2026

Ford of Port Richey responded

Thank you for sharing your experience with our pickup and delivery service. We’re pleased your Ford Expedition Max was well cared for and that all your concerns were addressed.

July 17, 2026

Dealership Rating
Employee Rating

I brought my 2020 car with 14k miles under extended warranty in with a broken gauge cluster. The car returned to my house after 3 days with it still broken. After over 2 weeks of it sitting unable to d More

by jwleejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2026

Ford of Port Richey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 10, 2026

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Employee Rating

Allen was the best service advisor I ever dealt with at ford of Port Richey. More

by Hanleydavid4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Ford of Port Richey responded

We appreciate you taking the time to highlight Allen’s exceptional service during your Ford appointment. It’s fantastic to hear he made such a strong impact. We’re here to support your service needs whenever you return.

July 10, 2026

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Employee Rating

great dealership, great employees I have purchased and serviced my vehicles from here for 15 years with no problems. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Rayann Gable

Jul 10, 2026

Ford of Port Richey responded

Thank you for trusting our team with your Ford purchases and service for the past 15 years. We’re pleased to hear that your experiences, especially servicing your Escape, have been problem-free. We look forward to continuing to support you.

July 04, 2026

Dealership Rating
Employee Rating

Great service provided by Kwaune Amlin. The repairs were completed in a reasonable time frame and professionally done! More

by Wlawless0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Zaker

Jul 04, 2026

Ford of Port Richey responded

It’s wonderful to hear Kwaune took great care of your Ford F-150. We’re glad the repairs were completed in a timely manner and met your expectations. Thank you for sharing your experience and safe travels.

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