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Frank Johnson
Frank Johnson
Ford Certified Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
824 Reviews
Dealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Specialties & Trainings
Ford Certifeid
Mitsubishi Certified
824 Reviews
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824 Reviews of Frank Johnson
March 30, 2026
Buying the 2026 Explorer was very pleasant. It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing but Marlon said it would be no problem. I was scheduled to come in on Friday morning at 0700. Upon my arrival no one was ready for me. Marlon had not given the info ahead of time. Nothing was pre approved and they did not have a loaner vehicle available. I waited one and half hours and finally received a loaner vehicle and was informed it could take up to two weeks for my vehicle to be completed. So as a total experience it was ok but not pleased about how Friday morning went with my drop off. Pointing out that this was not the service departments fault that I could see. More
by scott.bowling71
Verified CustomerOther Employees Tagged: Tim Lanzone, Jesse Zaker, Marlon Malone
March 16, 2026
It was a very busy Saturday and I waited for over 3 hours, but I have to say that my Service advisor made the difference. Frank Johnson was very professional and went above and beyond to make my wait t hours, but I have to say that my Service advisor made the difference. Frank Johnson was very professional and went above and beyond to make my wait time as pleasant as possible. More
by arielxcuban
Other Employees Tagged: Steve Wollak, Rayann Church, Jesse Zaker
March 16, 2026
Jaden Steele was polite, knowledgeable, and willing to show me any car on the lot. show me any car on the lot. More
by jvhollenshead
Other Employees Tagged: Jaden Steele
March 13, 2026
Frank does an amazing job at taking care of the customer. He is very responsive and keeps you in the know about what’s needed and when. He is very responsive and keeps you in the know about what’s needed and when. More
by ebogard1
Other Employees Tagged: Tim Lanzone, Curt Degarmo
March 12, 2026
I have always had an excellent experience having my vehicles serviced at Ford of Port Richey. Frank Johnson goes out of his way and treats me like family. vehicles serviced at Ford of Port Richey. Frank Johnson goes out of his way and treats me like family. More
by FGWARNERJR
Other Employees Tagged: Tim Lanzone
March 10, 2026
Mike Black was the best salesperson. He was patient and made the entire process very easy. The staff we deal with are amazing He was patient and made the entire process very easy. The staff we deal with are amazing More
by juliemvilla
Other Employees Tagged: Mike Black, Nick Buccina, Justin Gardner, Andrew Snyder
March 08, 2026
Frank was helpful. I do wish there was a reminder that you charge a service fee when credit card is used for payment before the appointment so I could bring a check. :- I do wish there was a reminder that you charge a service fee when credit card is used for payment before the appointment so I could bring a check. :-) More
by JFLOYDPT
March 03, 2026
All the staff were kind and helpful! I would recommend ford of port richey to everyone I know! I would recommend ford of port richey to everyone I know! More
by mgruver1806
Other Employees Tagged: Jesse Zaker, Curt Degarmo, Marlon Malone
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