Frank Lacey | Page 10

Exceptional Service Charlie H. Charlie's service was exceptional. He is knowledgeable, patient not pushy, made me feel like family offering to assist me on his day off! As a banker Charlie's service was exceptional. He is knowledgeable, patient not pushy, made me feel like family offering to assist me on his day off! As a banker I deal with a multitude of sales personnel on a daily basis, Charlie is a cut above. He showed integrity understanding my financial situation not trying to push me into a deal I couldn't afford. He has earned my trust and I will be referring business to Charlie. You have a Raving Fan Charlie. Keep up the good work. We need more employees like you in banking!! More

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Overall great experience The experience I had at Parks Ford leasing my new 2020 Escape was fantastic! John Alexander really took time to go over everything and was extremely p The experience I had at Parks Ford leasing my new 2020 Escape was fantastic! John Alexander really took time to go over everything and was extremely patient. I will definitely lease my next car with him as well. More

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Excellent From the moment we walk through their door, our experience was nothing short of great. They explained our deal with confidence and knowledge without s From the moment we walk through their door, our experience was nothing short of great. They explained our deal with confidence and knowledge without seeing our situation as bothersome. They worked with us until we were certain we were comfortable with our choice with out trying to push any other vehicle that was close but not what we wanted. Normally we would spend at least a full day between negiotiating, prep, and finance but this process was quick. Our Sales manager and sales rep were in constant contact when any information was available. Our finance rep was very informative without pushing any unwanted extras. We were in and out with our new Expedition. More

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Garfield Sang made sure I was happy with my lease. He made it happen. Very patient sales person. Great experience with Frank Lacey. I'm happy. made sure I was happy with my lease. He made it happen. Very patient sales person. Great experience with Frank Lacey. I'm happy. More

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Our Salesman Adam stayed late to accommodate our schedule and work to make sure we were completely satisfied with every aspect of the buying process before we left. and work to make sure we were completely satisfied with every aspect of the buying process before we left. More

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Buying experience Our salesman,Garfield, was great! No high pressure, very knowledgeable, and informative. It was a wonderful buying experience. Robert found us great Our salesman,Garfield, was great! No high pressure, very knowledgeable, and informative. It was a wonderful buying experience. Robert found us great financing, and we would highly recommend this dealership More

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Excellent Service I have purchased another. car from Parks Ford... I have recommended them in the past and I did again today... I purchased a 2019 Ford Ranger Lariat o I have purchased another. car from Parks Ford... I have recommended them in the past and I did again today... I purchased a 2019 Ford Ranger Lariat on September 28th.. my salesman Chaz Massaro, finance manager-Vincent Ippolito and the sales manager Frank Lacey went above and beyond to help us ... They all gave us spectacular service that we were treated like family... More

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Parks Ford insisted the vehicle trade was not what it was. Parks Ford and insisted a vehicle that was traded in was not the actual type they insisted that it was a more basic version of the vehicle that I tra Parks Ford and insisted a vehicle that was traded in was not the actual type they insisted that it was a more basic version of the vehicle that I traded in then Parks Ford decided to put the vehicle on their lot to sell and claimed that it was the upscale version that I told him it was in the first place. When it was brought to the attention of management it appears that they have decided that they don’t care and they’re not going to do anything about it to make the situation correct intern they offered me less on the trade. However they plan on making more on the sale by selling it as the more expensive version I would advise you to never do business with Parks Ford again they just want to make money off of the backs of the consumer. More

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Bought new F 150 Have to say here that the sales consultants at this dealer are by far the greatest bunch of guy's I've dealt with! Rich Jodway..Austin Treadwell. .Fr Have to say here that the sales consultants at this dealer are by far the greatest bunch of guy's I've dealt with! Rich Jodway..Austin Treadwell. .Frank Lacy..and can't forget Paul Stokes did an amazing job with this sale! Without their tireless work they did for us..this F150 wouldn't be in my garage today!! Many thanks and carry on the great work! Joe and Jeanne More

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The Perfect Escape When we entered Parks Ford, Wesley Chapel, we were immediately greeted with a smile, by Paul Fuchs. We were unsure of what our options were at the en When we entered Parks Ford, Wesley Chapel, we were immediately greeted with a smile, by Paul Fuchs. We were unsure of what our options were at the end of lease contract for our Ford Explorer. We were very concerned that we had gone over our mileage. After discussing the situation, Paul consulted Frank Lacey and he was able to work out a solution. We were still unsure of whether we wanted a new car or a used car but were strongly leaning towards a used one. We have previously purchased a Ford Edge and a Ford Escape from Parks Ford. My concern with purchasing another Escape was the difficulty of getting into the car because of the thick door frame and also the high bottom ledge. Paul immediately explained that the Escape had been redesigned and it was much easier to get into. I agreed to look at the Escape. Paul took us out and showed us several Escapes and we picked the red metallic one. Paul went over all the warranties,etc. He was very knowledgeable about all aspects of the deal. He was patient and explained everything thoroughly. During the finance portion of the deal, we spoke to Vincent Ippolito. After looking everything over, Vincent came up with another plan to choose from. A brand new Escape would come with $1000. new car rebate as well as the offer of 0% Interest Rate. To us, that sounded like a deal too good to pass up, so we agreed to look at new Escapes. Paul asked what color we would be interested in. We chose a beautiful Charcoal Gray Metallic. Paul took us on a test drive and we were sold. We came away from Parks Ford with a brand new Escape as well as a great interest rate. Paul was the best sales consultant we have ever dealt with. The whole experience was just perfect....hence the title of my review...."The Perfect Escape". Thank you to the staff at Parks Ford, especially Paul Fuchs. I would recommend Paul to anyone. He really knows his business. More

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