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Joe Bisaillon
Joe Bisaillon at East Hartford Chevrolet

Joe Bisaillon

Service Manager

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Joe Bisaillon

October 04, 2026

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Employee Rating

Service department always excel in customer service. They're efficient, honest and reliable. Wait time is great. More

by npdyer
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

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October 02, 2026

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Absolutely, the best customer service, friendly, cooperative, honest!!!! It’s the only place I go to have my suburban serviced and wouldn’t go anywhere else! More

by theonlyembee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

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Oct 02, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating and for choosing our service department for your Suburban. Your kind words about our friendly, honest service mean a lot to us.

September 25, 2026

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Employee Rating

People friendly there know there job right on target clean bathroom and waiting area there need drinking water in the wait room More

by SHERTOOMLISON111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

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Sep 25, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating and for highlighting our service on your Chevrolet Equinox, along with our team's friendliness and clean facilities. Knowing you'd like drinking water in the waiting area is helpful.

September 12, 2026

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The dealership got me in and out in a very timely fashion which I appreciate More

by ronaldmbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating. Hearing that the service on your Chevrolet Camaro was so prompt means a lot to our team.

July 15, 2026

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Employee Rating

Jessica is AMAZING! Super friendly and helpful and real. Very attentive to my needs. Not afraid to be honest with the needs of my car! She gets things done! More

by theonlyembee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

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Jul 15, 2026

East Hartford Chevrolet responded

It’s great to hear Jessica provided friendly, honest service for your Chevrolet Suburban. We appreciate you recognizing her attentiveness and look forward to helping with your vehicle again.

July 15, 2026

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Employee Rating

They were great everytime I go there they always shoot it to me straight and always tell me what's the best way to handle my issue More

by acarducci31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

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Jul 15, 2026

East Hartford Chevrolet responded

Thank you for trusting us with your Chevrolet Trailblazer. We’re glad our team can always give you clear advice on the best way to handle any issue.

July 11, 2026

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I am very disappointed with the treatment I received after the purchase. If I can go back in time I would never do business with this dealership. They talked down to me with disrespect. It’s a shame tha More

by Mohamad Jaafar
Recommend Dealer
No

Other Employees Tagged: Elie Valdes

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Jul 11, 2026

East Hartford Chevrolet responded

We’re sorry you’re disappointed, but this review leaves out the reason for the disagreement. You purchased a pre-owned Jeep—not a Chevrolet—and later demanded that we replace the tires simply because you did not like them. The tires had plenty of remaining tread, passed inspection, and were determined to be safe. A dealership is responsible for ensuring that a used vehicle meets applicable safety standards; it is not required to replace safe, serviceable tires based on a customer’s personal preference after the sale. We understand that you wanted a different outcome, but refusing an unjustified tire replacement is not disrespectful, disgraceful, or a poor representation of Chevrolet. It is simply an honest decision based on the vehicle’s actual condition.

June 04, 2026

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Frank is the best advisor ever. I hope the owner sees this and gives him a huge raise! More

by andrewhmartin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini

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Jun 04, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience and five-star rating. We will pass along your compliments to Frank, and we’re glad he provided excellent service for your Hyundai Tucson. Your praise means a lot to our team.

June 03, 2026

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Employee Rating

Great customer service and fast work very detailed on what they did def my favorite please More

by APINOS2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez

Print
Jun 03, 2026

East Hartford Chevrolet responded

Thank you for making us your favorite for Chevrolet 2500 service and for recognizing our attention to detail and quick turnaround. Jessica will be pleased to hear her thorough explanations stood out to you. We’re here whenever you need us again.

May 15, 2026

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Employee Rating

East hartford chevys service department solved every issue i had before i could even worry about it. Other dealers tell you they cant get your truck in for two or three weeks. East hartford chevy told m More

by VIN
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini, Jessica Montez, Robert Lewis, Tyler Durdan, Albert Frigugliett , Jimmy Truong, The Kid

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May 15, 2026

East Hartford Chevrolet responded

Thanks for sharing! We’re thrilled our service team welcomed you without an appointment and resolved every issue before you could worry. It’s great to know we got your Chevrolet taken care of faster than other dealerships.

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