Frank Mancini | Page 16

The Service Department wasn’t transparent with me and my vehicle regarding the issues that were going on. Parts were replaced that weren’t supposed to be replaced, misdiagnosed. The same issue occurred with vehicle regarding the issues that were going on. Parts were replaced that weren’t supposed to be replaced, misdiagnosed. The same issue occurred with the vehicle after spending several thousands of dollars two days later, the service manager Joe did not compensate with me at all regarding the issue. I had my vehicle towed three different times regarding the whole situation. I won’t be doing any future business at this location and will figure out how badly I was scammed out of my money after I have the vehicle fixed on my own end with people that I can trust. More

by EHPD Verified Customer Verified Customer

Print

The service was great they gave me options and the turnaround time was shorter than expected. turnaround time was shorter than expected. More

by DOCPOWELL3 Verified Customer Verified Customer

Print

Extremely helpful during a super stressful situation. Frank helped ease my concerns and made sure I was taken care of with a situation where all parties hands were tied. I will only be using East Hartfor Frank helped ease my concerns and made sure I was taken care of with a situation where all parties hands were tied. I will only be using East Hartford going forward for all of my vehicle concerns More

by lindsay.patterson3 Verified Customer Verified Customer

Print

Frank was great and jess is always great to. Efficient, flexible, friendly,knowledgeable an helpful. What more could a customer want Efficient, flexible, friendly,knowledgeable an helpful. What more could a customer want More

by CSTODDARD1 Verified Customer Verified Customer

Print

Jessica is professional, kind and courteous. She demonstrates excellent communication skills and is understanding and tentative to my needs as a Chevy owner. She demonstrates excellent communication skills and is understanding and tentative to my needs as a Chevy owner. More

by GINA Verified Customer Verified Customer

Print

Service dept is very friendly. They did a good job as always. Comfortable waiting area. They did a good job as always. Comfortable waiting area. More

by TVISONE Verified Customer Verified Customer

Print

Frank and the staff at East Hartford Chevrolet were very professional and thorough. My service was seamless professional and thorough. My service was seamless More

by HEALIX0 Verified Customer Verified Customer

Print

Great knowledge from the service department on all of the questions I asked about my truck. And service was done in less time than expected. questions I asked about my truck. And service was done in less time than expected. More

by EDANDNANCYSMITH Verified Customer Verified Customer

Print

Service was great. Easy to schedule and was complete under an hour. Frank made the process easy Easy to schedule and was complete under an hour. Frank made the process easy More

by scottp109 Verified Customer Verified Customer

Print

50k mile check had everything done within 4 hours. Great overall experience and the team at the desk were awesome. Great overall experience and the team at the desk were awesome. More

by BABYGIRL88GR Verified Customer Verified Customer

Print