Frank Mancini | Page 20

Efficient service, car out on time and special requests taken care of . Staff very polite and helpful . taken care of . Staff very polite and helpful . More

by Alysonmmills Verified Customer Verified Customer

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I was in a real jam being away from home and running into issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Fr issues with my transmission. I found East Hartford Chevy on Google and between hockey games at a tournament drive in and explained my situation to Frank and the team. I should mention it was 2:30 on a Friday afternoon in the summer and I didn’t have an appointment, but Frank and his manager prioritized my vehicle so that I could get an answer and still get to the next game of the tournament. I’ll be a Frank and East Hartford Chevy customer for life in return to how much they helped me out! More

by Kevin.j.williams Verified Customer Verified Customer

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Polite, professional, courteous. Driving my daughter to college my brake pump went car had no brakes. The staff knew I had to get to South Carolina within 18 hours. Bill Mierz was so Driving my daughter to college my brake pump went car had no brakes. The staff knew I had to get to South Carolina within 18 hours. Bill Mierz was so understanding along with the staff. My car was diagnosed, repaired and washed in 90 minutes and we were on our way to South Carolina. Thank you Bill for your kindness, help and understanding!! We made it in 13 hours with time yo spare!! Thank you Bill and your entire staff!! More

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$155 is WAY TOO MUCH FOR AN OIL CHANGE But my service associate was excellent associate was excellent More

by JOEMOUNTAINSCAPE Verified Customer Verified Customer

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Fantastic service! Great communication and well trained staff. Staff always willing to provide the best results Great communication and well trained staff. Staff always willing to provide the best results More

by Gabriella Carvalho Verified Customer Verified Customer

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Needed our suburban fixed quickly before a planned weekend trip- they squeezed us in and our service advisor Bill did a great job getting it over the finish line. They also could have tried to punch weekend trip- they squeezed us in and our service advisor Bill did a great job getting it over the finish line. They also could have tried to punch for additional work and $$$, which they did not. Very helpful and trustworthy! More

by Mike S Verified Customer Verified Customer

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I like the way your personnel treat you as a vip person. They let you know about each phase of your repair. I would recommend there service department to all. They let you know about each phase of your repair. I would recommend there service department to all. More

by abjsmx.davis Verified Customer Verified Customer

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The service staff took great care of our vehicle and were very helpful to my wife who dropped it off while I was out of state. The service staff communicated everything with me and were more than accommodati very helpful to my wife who dropped it off while I was out of state. The service staff communicated everything with me and were more than accommodating to our needs. More

by AVAFI1 Verified Customer Verified Customer

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Have bad customer service you guys are over priced over staffed and condescending. You need to charge a one time price for estimates. staffed and condescending. You need to charge a one time price for estimates. More

by SENSHABBA Verified Customer Verified Customer

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Very helpful always have communication fast service and all the services employees have a great attitude! all the services employees have a great attitude! More

by chary5147 Verified Customer Verified Customer

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