Frank Marinaro
Frank Marinaro at Smithtown Kia

Frank Marinaro | Page 3

Sales Person

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Frank Marinaro

March 10, 2024

Dealership Rating
Employee Rating

We can’t say enough about the care and attention we received from smithtown Kia. This is our 4th car we bought from this dealership and the team went above and beyond to make our experience exceptional More

by Jenniferbari
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley , Chad Echezuria

Mar 12, 2024

Smithtown Kia responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

Dealership Rating
Employee Rating

Chad and the entire team at Smithtown Kia were so helpful with our purchase. Chad was always reachable, patient, informative and a true professional. Whole experience was pleasant. More

by erniecee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Mar 04, 2024

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 02, 2023

Dealership Rating
Employee Rating

Everyone at Smithtown Kia was very friendly and great to work with. I’m very happy with my purchase and I look forward to working with them in the future! More

by Rachel Esposito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Aug 04, 2023

Smithtown Kia responded

Thank you for the wonderful review, Rachel! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 26, 2023

Dealership Rating
Employee Rating

Very quick, straight to the point, no unnecessary chatting and no underhanded tactics. Even received advice AGAINST said underhand tactics most dealerships looooove to do. I'm definitely doing busine More

by Michelle E.
Sales Price Transparency
Recommend Dealer
Yes
Jul 28, 2023

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michelle! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 01, 2023

Dealership Rating
Employee Rating

Chad and frank were great in assisting my husband and I with our first trade-in!! They made us feel like they had our best interest and budget in mind. Chad was also excellent with our 1.5 yr whom we had t More

by natashanelson4777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Jul 05, 2023

Smithtown Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 19, 2023

Dealership Rating
Employee Rating

Very helpful and went out of his way . Completely satisfied with him. Happy with purchase More

by Ajd24672001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2023

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 05, 2023

Dealership Rating
Employee Rating

Thank you so much for the wonderful experience of getting a new car. I was really not looking forward to finding a new car but it was necessary as my car was a total loss in a recent accident. I cannot say e More

by annthebrit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richie L

Jun 07, 2023

Smithtown Kia responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2023

Dealership Rating
Employee Rating

My whole experience with this dealership was amazing. Rich in finance was an absolute gem More

by Jmazza2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 10, 2023

Dealership Rating
Employee Rating

I am very happy with how friendly everyone is at Smithtown Kia in St. James & appreciative of the overall transparency I've experienced during the whole process. Jeff in finace dept was direct, quic More

by Diggityd6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Smith

May 11, 2023

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 14, 2023

Dealership Rating
Employee Rating

Frank and Rich were awesome in helping me buy out my lease! Easy! always love the service department too. More

by Mish51276
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Liquori

Feb 15, 2023

Smithtown Kia responded

Mish, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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