Frank Marinaro
Frank Marinaro at Smithtown Kia

Frank Marinaro | Page 4

Sales Person

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Frank Marinaro

February 09, 2023

Dealership Rating
Employee Rating

Chad is an amazing person . He helped us a lot to find a right car for us with best possible deal. More

by Arenfarsin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Rick Groff, Scott Preston , Chad Echezuria, Alex Fischler, Kevin Smith, Tyler Williamson

Feb 13, 2023

Smithtown Kia responded

Arenfarsin, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 02, 2022

Dealership Rating
Employee Rating

kevin is a great guy , he is very well spoken and very respectful. he’s goes above and beyond to make sure your needs are meet ! More

by Mistler.nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Smith

Dec 02, 2022

Mistler.nicole responded

!

November 29, 2022

Dealership Rating
Employee Rating

They were awesome. I came all the way from Massachusetts because of their reputation . I wasn’t let down at all . More

by brianbigelow61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley, Rick Groff, Scott Preston, Kevin Bartoli , Erica Bergen, Alex Fischler, Kevin Smith, Tyler Williamson

Dec 01, 2022

Smithtown Kia responded

I appreciate you for taking the time to give our dealership such an awesome review! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Dec 01, 2022

brianbigelow61 responded

No problem, Wish Kevin and everyone a wonderful holiday for me. Brian

November 04, 2022

Dealership Rating
Employee Rating

I wanted to take the time to say I love this place so much. I came into the Kia family in 2020 and I couldn’t be happier. I decided I wanted buy out my lease and was a little nervous about the whole proc More

by Sephyffxi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard,Liquori

Nov 08, 2022

Smithtown Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 17, 2022

Dealership Rating
Employee Rating

Frank Marinaro is a pleasure to deal with. He listened to my concerns, answered my questions and had a calming effect. Gave me numbers I was comfortable with. The gentleman that helped with More

by tlgski1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

tlgski1976 responded

Frank Marinaro is a pleasure to deal with. He listened to my concerns, answered my questions and had a calming effect. Gave me numbers I was comfortable with. The gentleman that helped with the financial end was just as helpful and pleasant and very friendly. I came away with the car I wanted without that "pit" in the stomach. Thank you. - I have already recommended this dealership to prospective customers.

October 12, 2022

Dealership Rating
Employee Rating

Frank listened to my requests and provided the car and deal I was looking for without challenge. The others I met, Chris and Richard, handled all the details and I left me my new Telluride and a smile. Th More

by kathyk5536
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 07, 2022

Dealership Rating
Employee Rating

Kevin was extremely helpful and very professional he took time to show me a few options and I decided on the best for me. He is very patient. More

by Glokick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Preston , Kevin Smith, Rich liquori

Oct 11, 2022

Smithtown Kia responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kevin's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 05, 2022

Dealership Rating
Employee Rating

Frank was able to deliver the vehicle I spent months searching for, now enjoying my new Kia. More

by brysenbusta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Smithtown Kia responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Frank's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 30, 2022

Dealership Rating
Employee Rating

Frank was great to deal with and made things easy. I did not like the fact that Kia / managers were not able to work with me more due to the circumstances and I had to pay an additional $100 a month More

by T.zinerco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Smithtown Kia responded

We appreciate you leaving this honest feedback about your experience. Please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Customer Relations, ebergen@smithtownkia.com

September 29, 2022

Dealership Rating
Employee Rating

Tremendous experience at all steps. Sales person was great, finance got me a excellent rate and car was delivered beautifully. Thank you Jeff and Frank! More

by Greateastend
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erica Bergen

Oct 03, 2022

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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