Frank Martinez | Page 36

Great overall experience I bought my second Volvo from this dealership in three months. Frank Martinez is the best and most consultative sales person I have ever encountered. I bought my second Volvo from this dealership in three months. Frank Martinez is the best and most consultative sales person I have ever encountered. Overall, the sales and administrative experience is top notch. More

by BRENTHORWITZ Verified Customer Verified Customer

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Excellent Customer Service Experience! 2018 XC60 R-Drive I would recommend Weston Volvo to my friends and family, they provided great customer service from start to finish. Frank Martinez is very knowledgeab I would recommend Weston Volvo to my friends and family, they provided great customer service from start to finish. Frank Martinez is very knowledgeable and provides excellent customer service! More

by racquelsb Verified Customer Verified Customer

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Excellent Experience with Francisco - He Worked Hard For Me My experience with Francisco spanned over 4 months. It started by a first visit to explore and better learn about Volvo's Subscription Program. I wa My experience with Francisco spanned over 4 months. It started by a first visit to explore and better learn about Volvo's Subscription Program. I was preparing to exit a lease and consider another but wanted to know more about this way to enter into a car agreement. Fransisco was knowledgeable about it but also informed me of the pros and cons, versus traditional leases. I told him that I would come back in a couple of months when my current lease got closer to being ended. In the meantime, I received a couple of standard follow ups but no other solicitations as, I told them I wasn't ready after my first visit. That was respected. I came back after two more months and further discussed my situation and needs. I was looking at the XC40 (either Momentum or R-Design). We talked more about my options, timing and likely pricing. Once again Fransisco gave me good information to consider and think about as I got closer. Just this past Sunday (April 15th) I decided that I would take Fransisco up on his offer to value my old lease and see where I stood. The timing turned out to be very good as, after I was through, I ended up driving out with a new XC40 R-Design! While it did eventually take a few rounds of work, I feel we ended up at a relatively fair middle ground. They bought out my lease (they promised that I have no more payments to make and no other liabilities associated with my old vehicle, which I got them to assure me at least four times, including when I spoke to the Finance Manager) and, I started a new 36 month lease with Volvo. As it got late, Fransisco never lost his interest, enthusiasm and attention for me. He was diligent and caring. He made sure that he helped me all the way through, including helping me switch cars and review (again) all of the key aspects of this high tech vehicle. Fransisco is genuine and works hard. He is well informed about the features and programs Volvo offers. I recommend him. Best Regards, Eddie. More

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Weston The experience was excellent ... good dealership.... excellent staff... everyone was knowledgeable and experienced. Very helpful Friendly customer se The experience was excellent ... good dealership.... excellent staff... everyone was knowledgeable and experienced. Very helpful Friendly customer service was really good. Lounge area is nice and spacious and they provide food and beverages More

by TRISLAT Verified Customer Verified Customer

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XC 60 Frank Martínez fue mi vendedor y puedo asegurar que fue estupendo. Muy profesional, atento y servicial pero no abrumador. Es el tipo de vendedor que u Frank Martínez fue mi vendedor y puedo asegurar que fue estupendo. Muy profesional, atento y servicial pero no abrumador. Es el tipo de vendedor que uno necesita cuando compra un carro. More

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Facil hacer negocios Facil , claro, diafano hacer negocios con los senores de Weston Volvo, es la primera vez que hago un leasing facil sin demora, Atencion muy amabl Facil , claro, diafano hacer negocios con los senores de Weston Volvo, es la primera vez que hago un leasing facil sin demora, Atencion muy amable , calida y sincera de Frank & Hernan Martinez, y lo mas importante el respaldo de una gran marca que seguramente tendra la fidelidad de nuestra familia por anos por su calidad y seguridad de los vehiculos. Gracias Frank y Hernan por hacerlo sencillo y facil . Easy, clear, to do business with the people of Weston Volvo, is the first time that I make an easy leasing without delay, very kind, warm and sincere attention of Frank & Hernan Martinez, and most importantly the support of a great brand that surely will have the loyalty of our family for years for their quality and safety of the vehicles. Thanks Frank and Hernan for making it simple and easy More

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They"re great I took my Volvo for routine service. They are always on time and vey helpful, service is wonderful. It's a great place for your car service I took my Volvo for routine service. They are always on time and vey helpful, service is wonderful. It's a great place for your car service More

by LUCKY217 Verified Customer Verified Customer

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All Around Great Customer Service! The employees at Weston Volvo are very professional, and courteous. I recently leased a 2018 Volvo S90 T5 Momentum this past weekend. My salesman name The employees at Weston Volvo are very professional, and courteous. I recently leased a 2018 Volvo S90 T5 Momentum this past weekend. My salesman name is Francisco (Frank) Martinez. He was very knowledgeable about the vehicles. He was also very friendly, honest, straight forward, and patient. The whole process of purchasing the vehicle went very smoothly. I will definitely recommend Weston Volvo to anyone that's looking for a great experience purchasing a Volvo. More

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Outstanding and pleasant Prompt attention. Sales consultant is very courteous, respectful and friendly. Very professional and knowledgeable. We got a personalized attenti Prompt attention. Sales consultant is very courteous, respectful and friendly. Very professional and knowledgeable. We got a personalized attention according to our needs. Our sales consultant gave us all the time necessary to make our decision without pressure. The dealership is elegant and cozy. The paperwork did not take long. We recommend Weston Volvo and in particular Frank Martinez our sales consultation without any hesitation More

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I don’t get the reviews Just like the review below I was interested in a XC40 and my friends where interested in a XC60. First my friends drove up from Key West, we made an Just like the review below I was interested in a XC40 and my friends where interested in a XC60. First my friends drove up from Key West, we made an appointment and then WAITED 30 MINUTES to speak with a salesperson, Richard Martinez. He all of sudden was great. He told our friends he would get back to them in a day or two and find their car. He never called back in spite of them literally calling 4 times. Needless to say they moved on to Gunther Volvo where the bought the car the next day. $60K lost. They referred friends to Gunther also from Key West, they bought a XC60 also the next day. $120K lost. For me, I left many messages asks to be notified when they got the XC40s. Guess what, no call back until I sent an email terminating my interest. In the mean time Gunther called, I test drove the XC40, didn’t like and bought a XC60. Now all of a sudden Weston Volvo called me 4 times in one day. They told me their award winning customer service, etc. I asked them to stop calling and they still called and emailed. Guess what, $180K lost. Save your self some hassle, skip Weston Volvo and just go to Gunther Volvo. More

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