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Frank May
Frank May at Greg May Honda

Frank May | Page 3

Parts Manager

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Frank May

April 04, 2024

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Employee Rating

They are always prompt and polite Quick on all estimates and my repairs issue and vey satisfied More

by porfinatorm581958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, JR Nugent, John Hunt , Matthew Rosati

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Apr 05, 2024

Greg May Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2024

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Employee Rating

I am really satisfied every time I take my car to Honda. They take great care of me and my car! More

by edithhuerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, David Bracken, Tiffany Hogan , Matthew Rosati, Alex Ochoa

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Feb 11, 2024

Greg May Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

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Employee Rating

Dalton always takes great care of my family! The dealership is both professional and friendly! John in finance is great! Not pushy, very professional, kind and caring! Dalton helps me to find More

by heidierika75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Turner, John Hunt, Christina Rosati, Tiffany Hogan , Matthew Rosati

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Jan 06, 2024

Greg May Honda responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 07, 2023

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Employee Rating

No fix for welcome light other than $350 harness replactment. Dealer and Honda customer care did not work together to resolve. More

by DDGEORGEMAIL
Service Price Transparency
Recommend Dealer
No
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Nov 29, 2023

Greg May Honda responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 420-4740 to discuss this further.

August 18, 2023

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Employee Rating

Excellent job and so helpful they are the best dealer to me cuz I already tried other dealer before them More

by tagnonleonel23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Lawrence Matthys, JR Nugent, Bart Bass, John Hunt, David Bracken , Alex Ochoa, Matthew Rosati

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August 15, 2023

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Employee Rating

Always a pleasure working with you folks! Any little thing that comes up seems taken care of with great speed. Love my Honda and love my dealership! More

by MROW.5057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Rosati , Matthew Rosati

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August 10, 2023

Dealership Rating
Employee Rating

Great service and great people to work with when needing work done on my car More

by RB0201495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt , Matthew Rosati

Print

July 25, 2023

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Employee Rating

SO CONVENIENT TO BE ABLE TO DROP MY VEHICLE OFF ON A SATURDAY FOR SERVICE. EVERYONE WAS SO NICE AND KNOWLEDGABLE More

by trentfedrogmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, David Bracken, Tiffany Hogan , Matthew Rosati

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July 18, 2023

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Employee Rating

Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, David Bracken, Tiffany Hogan , Matthew Rosati

Print
Jul 18, 2023

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 19, 2023

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

Jul 18, 2023

evelji responded

I purchased extended warranty at the dealership and write a check to them.

July 11, 2023

Dealership Rating
Employee Rating

Wonderful place to do business! Highly recommend using them for all your auto needs. We will be buying a new care from them More

by Tom Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Bart Bass, John Hunt, Christina Rosati, David Bracken, Tiffany Hogan , Matthew Rosati

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