Frank Menna
Frank Menna at BMW of Fort Washington

Frank Menna | Page 21

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
235 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

42 yrs

Languages Spoken

English English

5.0

235 Reviews

Write a Review

235 Reviews of Frank Menna

April 14, 2023

Dealership Rating
Employee Rating

Transferred my car here from Princeton BMW. The service and communication are excellent compared to what I experienced previously. These guys actually pick up the phone and give detailed answer More

by INP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jun 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

April 12, 2023

Dealership Rating
Employee Rating

I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 11, 2023

Dealership Rating
Employee Rating

Ben Ammar and Matt Brecht are the best. My car feels like brand new after service. Matt has a lot of knowledge as a technician. I refer bmw of fort Washington to everyone. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi Alan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 27, 2023

Dealership Rating
Employee Rating

Everyone is so amazing! Len, Ben, and all the workers! Highly recommend them! Thank you More

by Debbietosti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

March 21, 2023

Dealership Rating
Employee Rating

Good service,thanks for Ben andFrank I always recommend bmw of Fort Washington for service More

by smehrodj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar , Michael Fastman

Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Safe travels!

March 18, 2023

Dealership Rating
Employee Rating

I have to say Ben, Brittany and Frank went above and beyond during servicing my X7. Very personable , attentive and went above and beyond to make sure all my service needs were met. This will be a lifel More

by M.alifaruquey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Dealership Rating
Employee Rating

My experience was great due to JP Dunphy helping me to understand and customize 3 more features on my M440ix and Ben who keeps the ride looking great and always gives care tips. Love this bmw and my deale More

by wes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro, JP Dunphy, Troy Pearlman

Mar 06, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 21, 2023

Dealership Rating
Employee Rating

Ben was very helpful, he told me about the service process and even got me a ride home. More

by shaquanwilliams310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2023

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2023

Dealership Rating
Employee Rating

My experience at Ft Washington BMW was great! ! Rich Lanci took care of me, Melany Del Toro handled all of my paperwork perfectly and got me a really cool loaner car and Ben Ammar took care of my More

by Craigloc29
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ben Ammar , Melany Del Toro, Troy Pearlman

Feb 14, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 21, 2023

Dealership Rating
Employee Rating

My car was just n for service on 1/19. It was picked up and delivered to me by Ben Amman. Ben was friendly, on time, called me from BMW to tell me he was on his way to me, and called aga More

by RSYKES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Jan 23, 2023

BMW of Fort Washington responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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