Frank Menna | Page 23

Frank Menna is just terrific ! He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service c He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service center. Along with the efforts of Ben, Brittany and Amie, he is a great service advisor ! More

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Ben Ammar and Frank Menna provided excellent service! I recommend BMW Fort Washington for car service! I recommend BMW Fort Washington for car service! More

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Ben Ammar, Jim Kostack, Ryan Young, Rich Lanci, Frank Menna, Mike Fastman and JP Dunphy. What a fantastic Service team! Ben Ammar was outside when he saw my car needed an inspection sticker, they not onl Menna, Mike Fastman and JP Dunphy. What a fantastic Service team! Ben Ammar was outside when he saw my car needed an inspection sticker, they not only got my car in immediately to get inspection done, but they had it back out to me in less than 2 hours! Unbelievable team! Thank you all so much! More

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Upon my recent visit to Bmw of Ft Washington for inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detail inspection and my yearly winter tire application, it turned out my car didn’t pass. The service department was quick to send me a video with a detailed explanation and cost. . The necessary parts were ordered and my car repaired quickly and kept an open line of communication with updates of repair status and completion date. I’d like to give a quick shout out to service department. Rich Lanci always top notch. Ryan, Frank and Melany. A special thanks to Amie for taking care of the logistics and communication. She always goes the extra mile to help and is ever so kind . Also the awesome Bennie for being an all around knowledgeable helpful employee and the fabric of the company. Many thanks to all. Mo 🚙 More

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I came with my grandmom to drop off her car for service. As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help o As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help of Melany, she got us a loaner and we were out quick, fast & in a hurry. When returning, Ben Amar welcomed us to gifts, and Frank (her service manager) took very good care of her. Amazing service overall! Would definitely recommend. More

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Everything about Ben Ammar's service at BMW Fort Washington was excellent. Highly recommend A+! Washington was excellent. Highly recommend A+! More

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I usually don’t write reviews, but today what I saw at BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. Everyone is smiling, they are happy to see me. They are very pleasant, it made me feel like im at home. In the drive through I met Ryan Young. He was great. Then inside, Rich Lanci the service director was extremely nice and pleasant. He was great. He took me to the show room to show me the waiting area, he made sure I was comfortable. In the showroom, I met a gentleman named Ben Ammar, He was very kind and knowledgeable. It was a pleasure having a conversation with him. It was clear this company cares about their employees. And Mike Fastman the general manager. He is great to his employees and their families. What a place to drop your car for service. Feeling the love everywhere. They showed me the video and when my car was done it was very nice and clean. This is the first time I am giving a review for the service here at Bmw Fort Washington. I am giving them all five stars and recommending them to anyone who wants to buy a car or service their own or even to find a job. This is the place to be, thank you all. You guys are the best. More

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Service always excellent. everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw o everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw of fort Washington More

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Very cooperative and customer conscious, they communicate well and really do look out for the customer. Everyone is friendly well and really do look out for the customer. Everyone is friendly More

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Ben Ammar Rich Lanci excellent service and will all ways recommend BMW fort Washington best BMW dealership around!!!! recommend BMW fort Washington best BMW dealership around!!!! More

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