Frank Montmarquet

Was very pleased with the work done from the service team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time t team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time to keep my truck in the same shape as i left it with them. No scratches, Dings or dents. Thank you More

by RANDYGENIER3 Verified Customer Verified Customer

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Frank was very helpful arranging my appointment for recalls on my Bronco and was able to get me in within just a couple days. I appreciated the ease and convenience of his service….very professional. recalls on my Bronco and was able to get me in within just a couple days. I appreciated the ease and convenience of his service….very professional. More

by 4nhhealth Verified Customer Verified Customer

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The dealership is quick and efficient, they are always helpful with questions. The wait time is always reasonable. helpful with questions. The wait time is always reasonable. More

by max.potvin Verified Customer Verified Customer

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Efficient, welcoming, knowledgeable, able to explain issues clearly. I do not like you telling me I have to write a minimum of 15 words. issues clearly. I do not like you telling me I have to write a minimum of 15 words. More

by NIELSENB47 Verified Customer Verified Customer

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I first gave McFarland ford a low rating, I am withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now McFarland Ford and just recently referred my sister to purchase a used Ford Ranger from McFarland Ford. My 2021 F-250 has had an issue with a circuit that was no longer under warranty. The circuit issue upset me due to being charged for both diagnosis and repair. Being in business myself I would consider working with my customer mostly to retain a good relationship with them for future business consideration. My F-250 has less than 20,000 miles on it. The service manager did reach out to me and offered to absorb some of the cost. That to me was worth considering a better rating due to Customer service. I will remain a loyal customer to McFarland ford and will keep referring new customers to them. More

by SHAMROCKPRPTY Verified Customer Verified Customer

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Always very professional and accommodating the staff are great people to deal with I will recommend the dealership to everyone who is interested in a Ford product great people to deal with I will recommend the dealership to everyone who is interested in a Ford product More

by COOLBROTH Verified Customer Verified Customer

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McFarland Ford has friendly staff and helpful staff behind the desk. They are knowledgeable, responsive, and timely. behind the desk. They are knowledgeable, responsive, and timely. More

by TMacK9 Verified Customer Verified Customer

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The best! Recommend this dealership for everyone! Sales department and service is top notch, couldn’t be happier Recommend this dealership for everyone! Sales department and service is top notch, couldn’t be happier More

by wake.andrew Verified Customer Verified Customer

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Service to the vehicle went well. No hiccups or issues. It was just a simple oil change and tire rotation. No hiccups or issues. It was just a simple oil change and tire rotation. More

by ebb12.24 Verified Customer Verified Customer

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I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly. More

by mainelynh Verified Customer Verified Customer

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