Frank Montmarquet

Efficient, welcoming, knowledgeable, able to explain issues clearly. I do not like you telling me I have to write a minimum of 15 words. issues clearly. I do not like you telling me I have to write a minimum of 15 words. More

by NIELSENB47 Verified Customer Verified Customer

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I first gave McFarland ford a low rating, I am withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now McFarland Ford and just recently referred my sister to purchase a used Ford Ranger from McFarland Ford. My 2021 F-250 has had an issue with a circuit that was no longer under warranty. The circuit issue upset me due to being charged for both diagnosis and repair. Being in business myself I would consider working with my customer mostly to retain a good relationship with them for future business consideration. My F-250 has less than 20,000 miles on it. The service manager did reach out to me and offered to absorb some of the cost. That to me was worth considering a better rating due to Customer service. I will remain a loyal customer to McFarland ford and will keep referring new customers to them. More

by SHAMROCKPRPTY Verified Customer Verified Customer

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Always very professional and accommodating the staff are great people to deal with I will recommend the dealership to everyone who is interested in a Ford product great people to deal with I will recommend the dealership to everyone who is interested in a Ford product More

by COOLBROTH Verified Customer Verified Customer

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McFarland Ford has friendly staff and helpful staff behind the desk. They are knowledgeable, responsive, and timely. behind the desk. They are knowledgeable, responsive, and timely. More

by TMacK9 Verified Customer Verified Customer

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The best! Recommend this dealership for everyone! Sales department and service is top notch, couldn’t be happier Recommend this dealership for everyone! Sales department and service is top notch, couldn’t be happier More

by wake.andrew Verified Customer Verified Customer

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Service to the vehicle went well. No hiccups or issues. It was just a simple oil change and tire rotation. No hiccups or issues. It was just a simple oil change and tire rotation. More

by ebb12.24 Verified Customer Verified Customer

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I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly. More

by mainelynh Verified Customer Verified Customer

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My sales rep was very knowledgeable. His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my other truck as a trade-in. They were very nice everything they said was true and I’d recommend anyone to go back to MacFarlane Ford More

by buddy2650 Verified Customer Verified Customer

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Nice people who explained everything in detail and made sure I understood the details and cost. sure I understood the details and cost. More

by SMITHMH9 Verified Customer Verified Customer

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Mcfarland Ford has done a great job with my car. . I've been getting my inspection sticker there for 6 years and they have been fair and knowledgeable and funny and kind to boot. Thank you so much. . I've been getting my inspection sticker there for 6 years and they have been fair and knowledgeable and funny and kind to boot. Thank you so much. Kim More

by KIMMBIE Verified Customer Verified Customer

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