Frank Orsini

After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t care! We went back to the dealership to return them!! The car when completed for service for 2 weeks was very dirty inside. Unprofessional, poor correspondence. In addition, our first loaner car he gave us an awful wrangler Jeep. We had to swap it. He then demanded we give it back car to swap another car. We couldn’t, we were out of town. He was very unpleasant about this. We called Enterprise, and they told us it was okay. We eventually gave back the loaner to swapped another car with a different service rep. Not a good experience here at a high end dealership. We purchased 3 vehicles here in the past, and sadly had an unprofessional service rep. More

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The smoothest ,comprehensive, and most professional car buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendation buying experience I have ever had. Frank Orsini was very proactive in anticipating our needs in this very chaotic marketplace. Highest recommendations. More

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Worst dealership on the planet. Sales staff are great but service is deplorable and front receptionist is very snippy steer clear at all costs! Sales staff are great but service is deplorable and front receptionist is very snippy steer clear at all costs! More

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Frank Orsini at Landrover Naples Luxury Imports is a pleasure to work with. I have purchased two Range rovers with Frank and another on order now. I love the staff at this dealership, they have become f pleasure to work with. I have purchased two Range rovers with Frank and another on order now. I love the staff at this dealership, they have become family. Jennifer Mickey in service is outstanding and always so pleasant to see! John Russo is the sales manager, he is awesome to work with and will take care of you. Everyone there is awesome. Straight forward and no games. Up front and honest, highly recommend! More

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Their courtesy and kindness was outstanding. Once there we have been greeted warmly by Frank Orsini, the Salesman who followed then along all the process. Frank was great, very kind, gentle, expert and kn we have been greeted warmly by Frank Orsini, the Salesman who followed then along all the process. Frank was great, very kind, gentle, expert and knowledgeable about the vehicle we were asking info about. He treated us as family and make us feel ourselves at home. More

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Drove over from West Palm Beach to pick up our new Land Rover Defender this past weekend. Frank Forsini and the LR Naples team did an exceptional job starting from the moment we decided fo place our build Rover Defender this past weekend. Frank Forsini and the LR Naples team did an exceptional job starting from the moment we decided fo place our build order back in November to the exciting moment of delivery. Very professional and seamless experience throughout entire process. More

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This the second vehicle I purchased from Naples Jaguar. Anna was great and its was great to see the entire team work together to please. Anna was great and its was great to see the entire team work together to please. More

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Frank was my salesman and was most patient with me, as I quickly became overwhelmed with all the options and trims available. Fueled by my determination that I could find the build I was searching for. In t quickly became overwhelmed with all the options and trims available. Fueled by my determination that I could find the build I was searching for. In the end, I compromised on a few options vs. ordering and I'm very happy with my choice. Frank was so very patient and was never irritated with my constant indecision or my request to see a Defender for the second time. Absolutely pressure-free! More

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recall Had a recall letter. Dropped the car off and picked up a 2020 loaner. all was handled smoothly and professionally. Luke was a "first class" operato Had a recall letter. Dropped the car off and picked up a 2020 loaner. all was handled smoothly and professionally. Luke was a "first class" operator for this project. Well done! More

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Had a great experience today with Jennifer! She remembered my from previous visits and made the process seamless. I will always use this dealership for service, five cars in! remembered my from previous visits and made the process seamless. I will always use this dealership for service, five cars in! More

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