822 Reviews
Write a Review822 Reviews of Frank Perez
June 01, 2019
Oil change. Excellent . Fast and on time. Car was washed and cleaned and ready so I could get to my next appointment. I would recommend this dealership to all. Excellent . Fast and on time. Car was washed and cleaned and ready so I could get to my next appointment. I would recommend this dealership to all. More
May 31, 2019
Great Services My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to m My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to made it works for me. The car just needed the update and Frank work with the Manager to waived the $120 fee. Thank you so much Frank for helping us out. More
May 30, 2019
Great customer service Great customer service. I’ve had several visits there and so far they have all been great. Frank is always friendly and helpful. He got all of my car Great customer service. I’ve had several visits there and so far they have all been great. Frank is always friendly and helpful. He got all of my car seats out of my van to put into the shuttle van. Pam the shuttle driver was also very friendly and pleasant! More
Other Employees Tagged: Pam-shuttle driver
May 29, 2019
Great service Excellent customer service when getting my emissions check. Always friendly and helpful. Coffee is great too! Easy and fast. Love the car wash each ti Excellent customer service when getting my emissions check. Always friendly and helpful. Coffee is great too! Easy and fast. Love the car wash each time I go for service too. More
May 26, 2019
Great interaction with Frank. Very helpful! Frank did a great job! I wasn’t to impressed with the car wash and cleaning of vehicle. Had to call to see if car was done told me another half hour. Frank did a great job! I wasn’t to impressed with the car wash and cleaning of vehicle. Had to call to see if car was done told me another half hour. I thought it was going to be 3 1/2 hour. Told 4 hours. Called four hours was told another 1/2 hour. Got a call back saying it was done. More
May 25, 2019
Car service The service was fantastic like always. People are so friendly and helpful. Always explain everything. I receive texts for updates. I would recommend The service was fantastic like always. People are so friendly and helpful. Always explain everything. I receive texts for updates. I would recommend the dealer. Really great staff. More
May 22, 2019
Unable to solve problem The Android Auto app will not connect from my phone to the car. Service was not able to resolve the issue. I was there for 2.5 hours but needed to le The Android Auto app will not connect from my phone to the car. Service was not able to resolve the issue. I was there for 2.5 hours but needed to leave for a doctor's appointment. They suggested I bring the car in for further inspection early in the day. I spent another hour on my phone today with Verizon but the problem continues. I cannot get a bluetooth icon to appear on my car home screen. Frank was very apologetic and polite. Apparently limited time was a factor. More
Other Employees Tagged: Rick Johnson , Enoch Robey
May 21, 2019
Oil change I was seen right away and was shown with a video text what the technician was doing and fiindings of his inspections. Frank kept me posted on time rem I was seen right away and was shown with a video text what the technician was doing and fiindings of his inspections. Frank kept me posted on time remaining and in less than an hour I was finished. More
May 19, 2019
Service was great I have given 5 stars because they were very friendly, and fast with getting me checked in and checking out my car was done a little earlier than expec I have given 5 stars because they were very friendly, and fast with getting me checked in and checking out my car was done a little earlier than expected thank you so much for the service! More

