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Frank Perez
822 Reviews
822 Reviews
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822 Reviews of Frank Perez
March 16, 2019
Professional, polite, honest. I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil chan I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil change was almost complete, they let me know I have a minor oil leak but they didn’t have the appropriate technician on the floor to find out where the problem was coming from. The technician told me to bring it back within the next 5k miles because my warranty expires at 36k. This is truly impressed me because they could have kept quiet about the minor leak until my next oil change, and because my vehicle takes full synthetic oil, it would have been well past 36k before my next visit. They could have taken the opportunity to make easy money by waiting until my warranty was up. In today’s world, an honest mechanic can be tough to find. I’m truly grateful. Because of this incident, Honda has won me over. Thank you More
by KARIBERRIE2004
Verified Customer
March 14, 2019
Great Service Everyone was very helpful and tentative from start to finish. They let me know what was going on every step of the way. Amazing service. Everyone was very helpful and tentative from start to finish. They let me know what was going on every step of the way. Amazing service. More
by Tiff
March 12, 2019
Oil changes They are very nice and friendly. The waiting area is clean and cozy thank you for drinks and popcorn. The waiting time every accurate, overalls everyt They are very nice and friendly. The waiting area is clean and cozy thank you for drinks and popcorn. The waiting time every accurate, overalls everything was good! More
by HTNGUYEN2006
Other Employees Tagged: Trynn Ousten
March 09, 2019
Air bag recall When I got there, they were super friendly, great feasting room. It took Less than 2 hours to get the work done. when I picked up the car, the service When I got there, they were super friendly, great feasting room. It took Less than 2 hours to get the work done. when I picked up the car, the service guy went over what they did and asked it I had questions. Overall Great service . More
by germanrocks
Other Employees Tagged: Rick Johnson
March 09, 2019
Safety recall Replaced passenger airbag due to safety recall. Dropped Ridgeline off in morning, picked that afternoon. Friendly and professional service. Would reco Replaced passenger airbag due to safety recall. Dropped Ridgeline off in morning, picked that afternoon. Friendly and professional service. Would recommend Ken Garff to anyone desiring quality service. More
by tomevans120
Other Employees Tagged: Zach Brodis
March 09, 2019
Service experience at Ken Garff Honda -Ogden I was in for service on my 2017 Honda Accord and found my experience very satisfying. The work was done promptly and the employees were very courte I was in for service on my 2017 Honda Accord and found my experience very satisfying. The work was done promptly and the employees were very courteous. More
by BLNWTN
Other Employees Tagged: Frank was competent, courteous and friendly. I was very pleased with my experience.
March 08, 2019
Excellent Service Frank was professional and the services were exceptional. Frank kept me informed of every step. I appreciated the level of care that Frank displayed. Frank was professional and the services were exceptional. Frank kept me informed of every step. I appreciated the level of care that Frank displayed. I would recommend Frank to anyone. More
by Mitchetts7
March 06, 2019
Exlient I love going there I have twin 4 year olds and they always come with me they love the kids area and my car is always done early thank you for all your I love going there I have twin 4 year olds and they always come with me they love the kids area and my car is always done early thank you for all your help More
by GreekLikeMe
March 06, 2019
Quick and Easy Scheduled oil change was quick and fairly-priced, and also included a tire rotation and car wash. Appreciated being reminded of other needed maintenan Scheduled oil change was quick and fairly-priced, and also included a tire rotation and car wash. Appreciated being reminded of other needed maintenance, though the price on that that was higher than ideal. That was also done quickly. More
by antoniocavallo72
March 06, 2019
oil c Went in for an oil change the process was efficiently run with good customer service. The waiting area was comfortable and accommodating with WiFi, dr Went in for an oil change the process was efficiently run with good customer service. The waiting area was comfortable and accommodating with WiFi, drinks, TV. More
by cccarrier
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