822 Reviews
Write a Review822 Reviews of Frank Perez
March 05, 2019
Excellent service as I have come to expect! Thanks once aga. I am very impressed with your service department. I am always treated with respect and receive a full explanation for any work being done.. Frank Pe I am very impressed with your service department. I am always treated with respect and receive a full explanation for any work being done.. Frank Perez is very welcoming and knowledgeable. More
March 04, 2019
Friendly service with great waiting area. Everyone is always pleasant and friendly. There's a large waiting area where you can get popcorn and a machine that serves starbucks drinks and teas. Everyone is always pleasant and friendly. There's a large waiting area where you can get popcorn and a machine that serves starbucks drinks and teas. More
March 03, 2019
Polite & thorough Came in as a walk-in heading through town both the technician and service representative treated me as though I was a long-standing client. They di Came in as a walk-in heading through town both the technician and service representative treated me as though I was a long-standing client. They did a thorough inspection of my car and found an issue that multiple other dealerships had missed. I wouldn’t hesitate to use the service department for any issue. Frank Perez was incredibly helpful and pleasant to deal with. More
March 03, 2019
Mirror replacement Frank went above and beyond to help negotiate with a difficult insurance claim. He kept us in the loop and was able to work things out for us. Thank Frank went above and beyond to help negotiate with a difficult insurance claim. He kept us in the loop and was able to work things out for us. Thank you, Frank! More
March 03, 2019
In and out in record time. Good service . Very good service. In and out in the time given by the service agent. Agent was knowledgeable and very helpful in items that should be taken care Very good service. In and out in the time given by the service agent. Agent was knowledgeable and very helpful in items that should be taken care of in future appointments More
March 03, 2019
Integrity! Needed new brakes. This should have been done previously, but never received a recommendation, causing the rotors needing to be replaced. There was a Needed new brakes. This should have been done previously, but never received a recommendation, causing the rotors needing to be replaced. There was a technicians mistake. They admitted they were wrong and corrected the problem. Thank you! More
March 02, 2019
Oil change Suda and Rick are always great to work with! Very accommodating and genuinely care that I am taken care of. All of our vehicles seem to need an oil ch Suda and Rick are always great to work with! Very accommodating and genuinely care that I am taken care of. All of our vehicles seem to need an oil change at the same time. The wait is very reasonable. We will be back. More
Other Employees Tagged: Rick Johnson , Suda Thirakul
March 01, 2019
Ken Garff service is always great This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I appreciate. Thanks More
March 01, 2019
Failure to inform I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had t I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had to ask and the technician did not know. I was required to wait to find out and told I will need to bring it in again. A phone call prior to pick up and the problem resolved while my vehicle was in the shop would have made a world of difference. I will now have to spend another day without a car. More
Other Employees Tagged: Troy Bradfield
February 23, 2019
Great service all the way around Frank was a true gentleman. He answered all of my questions. I would recommend frank to my friends and family. He was honest with the service that Frank was a true gentleman. He answered all of my questions. I would recommend frank to my friends and family. He was honest with the service that he provided. More

