
65 Reviews
Write a Review65 Reviews of Frank Poartfleet
April 27, 2025
Vehicle was a 2024 pilot that was on their lot for over 45 days. Drove 2 hrs to see vehicle after Frank telling me on phone what he would give for my trade in. Was 2k less after I got offer than what he 45 days. Drove 2 hrs to see vehicle after Frank telling me on phone what he would give for my trade in. Was 2k less after I got offer than what he told me. But that’s not the bad part when I test drove the car I asked Frank what was the smell inside of it. He said what smell. I said this strong smoke smell. He said he didn’t notice it. My thoughts is if you have a car on lot for that long you should have prepped car for best selling options that wouldn’t drive customers away. More
December 02, 2024
Was promised Full tank and nothing. I had good service up until then. Its about your word not the money, I had good service up until then. Its about your word not the money, More
Other Employees Tagged: Richard Wood, Annette Evangelista
November 20, 2024
I stopped in a couple days later and walked past Frank. I said hi and he didn’t recognize me or ask how I was liking my new ride. No one showed me any of the operations of the vehicle. I called and left a I said hi and he didn’t recognize me or ask how I was liking my new ride. No one showed me any of the operations of the vehicle. I called and left a message regarding gettin the factory pin for door how to obtain and no one has ever called back. More
Other Employees Tagged: Andres Gonzalez , Leea
September 12, 2024
Frank and Annette were FANTASTIC! !! They were polite, courteous empathetic and kind. I would highly recommend CarMax to anyone. !! They were polite, courteous empathetic and kind. I would highly recommend CarMax to anyone. More
Other Employees Tagged: Annette Evangelista
August 13, 2024
Frank was very helpful and professional while I was looking for a car or truck that I was looking for to purchase. He listened and was very attentive while understanding my needs. Frank provided outst looking for a car or truck that I was looking for to purchase. He listened and was very attentive while understanding my needs. Frank provided outstanding customer service & has great communication skills. JOB WELL DONE Frank! More
Other Employees Tagged: Jesse Smith
June 11, 2024
AutoMax was amazing. This will now be my go to location any time that I am in need of a vehicle. Their friendlyness and professionalism were top knotch. This will now be my go to location any time that I am in need of a vehicle. Their friendlyness and professionalism were top knotch. More
Other Employees Tagged: Annette Evangelista, Maykel Gonzalez
May 23, 2024
This was the best experience of my life, Frank helped me pick the vehicle I needed to be able to do what I need on my mini 🚜 farm pick the vehicle I needed to be able to do what I need on my mini 🚜 farm More
Other Employees Tagged: Scott Dippolito, Andres Gonzalez, Elsie Rivera
May 06, 2024
Everything went great everybody was polite. They where willing to negotiate. It was a pleasant experience. They where willing to negotiate. It was a pleasant experience. More
Other Employees Tagged: Andres Gonzalez
April 14, 2024
Amazing customer service very friendly staff definitely the only dealer I will go to for all of my vehicles in the future. the only dealer I will go to for all of my vehicles in the future. More
Other Employees Tagged: Annette Evangelista


