Jesse Smith

I would recommend any one that lives in Ocala area to shop here at Auto Max shop here at Auto Max More

by coolhandkj Verified Customer Verified Customer

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The salesman are very attentive to your needs. The financing department can work miracles! I will not go anywhere else when I am looking for a vehicle. The financing department can work miracles! I will not go anywhere else when I am looking for a vehicle. More

by klschlemmer Verified Customer Verified Customer

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They did a good job overall, but I was very disappointed that the base price of the vehicle we were negotiating was a full $1,100 over the advertised price online. I pointed this out several time, and the that the base price of the vehicle we were negotiating was a full $1,100 over the advertised price online. I pointed this out several time, and the excuse was, "Sometimes the online pricing doesn't get updated when we change our actual price." I feel like this was very deceptive. It was like pulling teeth, but I finally got them to discount the overall price by $1,500, which covered the price discrepancy, plus a few hundred dollars off the exorbitant $1,295 'Dealer Prep Fee' (which they didn't even want to discuss, and which I call the "Pure Profit Plan.") I drove two hours to buy this truck, and I needed a vehicle right away, because I was stuck in a rental car. They knew this. So I bought it, even though I paid more than I wanted to pay.. Overall I would recommend AutoMax, because I still think I got a decent deal. But be prepared to do what I couldn't do - walk away. More

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Rich greeted us immediately. He was knowledgeable about the vehicle. Great experience. Not pushy whatsoever. He was knowledgeable about the vehicle. Great experience. Not pushy whatsoever. More

by KIMFAM_4 Verified Customer Verified Customer

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Well sold beautiful truck but not knowing engine light came on at end test ride,now I've got to do all the fixing,going to gmc myself,Benny was awesome but I got lemon and on my own to fix,it is under war came on at end test ride,now I've got to do all the fixing,going to gmc myself,Benny was awesome but I got lemon and on my own to fix,it is under warr,im disabled and sick of having to fix myself,im sure light been on but there handheld knock that right out so you don't know,like said disabled and 12 hrs surgery coming up and I have other things to worry about More

by Danielaylward Verified Customer Verified Customer

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The whole transaction went very smooth , rich and jesse were also to work with. Thanks for everything!! were also to work with. Thanks for everything!! More

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Sales Rep. Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire process providing a ( detailed description of vehicles, advantages, and what would accommodate my family). The dealership is very clean and ready to be shown ( Vehicle Description and pricing is on every car *****).the whole process was completely hassle free. Finance Rep. Jessie very professional, kind, and knowledgeable ***** He made sure to thoroughly explain ALL PROS and CONS. I have purchased 5 vehicles over time and never had a Finance Rep as sharp as Jessie. What really stood out was the follow up even after the sale of the car Leah L. reached out to make sure everything was to our satisfaction says a lot about the dealership’s integrity and customer service. I wish I would have known about them sooner. Our Family will definitely be returnin More

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Service is always exceptional. Josh makes everything fun even though you’re spending a lot of money. Thank you for the welcoming and the three cars that I’ve purchased from you. Ha Josh makes everything fun even though you’re spending a lot of money. Thank you for the welcoming and the three cars that I’ve purchased from you. Happy new year. More

by Kellymasi Verified Customer Verified Customer

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Second time getting a car from AutoMax Ocala & per usual, they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was looking for. Thank you both! More

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Very professional, everything fast good attention very good experience and I recommended to the other people coming to buy a car good experience and I recommended to the other people coming to buy a car More

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